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About the Role
Design intuitive, data-driven, and AI-enabled product experiences for cold chain logistics. This role will focus on transforming complex telemetry, operational data, predictive insights, and machine learning outputs into clear, trusted, and actionable user experiences. The ideal candidate combines strong visual design and UX craft with data visualization expertise, AI product literacy, and a practical understanding of how users make decisions in high-stakes operational environments. This person will partner closely with product managers, data engineers, data scientists, and UX researchers to shape AI-assisted workflows, dashboards, alerts, and decision-support experiences.
Responsibilities
- Lead user interviews, surveys, usability studies, concept tests, and rapid experiments to understand how customers and internal users interact with AI and data products.
- Identify opportunities where AI, machine learning, or automation can reduce cognitive load, improve decision quality, or accelerate operational response.
- Design dashboards, monitoring views, alerting systems, and AI-assisted workflows for real-time operations and retrospective analysis.
- Define visual hierarchy, interaction models, thresholds, and status semantics so critical signals are readable, explainable, and actionable.
- Build prototypes, wireframes, mockups, and design concepts to test AI feature assumptions, prompt behaviors, data storytelling approaches, and model output presentation.
- Translate complex data sets, telemetry streams, predictive indicators, and machine learning outputs into clear visual narratives for business and operational users.
- Partner with data engineers, AI scientists, data scientists, product managers, and UX researchers to align user needs, technical feasibility, model constraints, and product priorities.
- Design with auditability, explainability, traceability, and regulated GDP/GxP environments in mind.
Requirements
- Bachelor's degree in Graphic Design, Human-Computer Interaction, UX/UI Design, Data Visualization, Computer Science, or Data Science.
- 5+ years of experience with design of data visualization (tools such as Figma, Tableau, D3.js, or Adobe Illustrator), dashboard, analytics, or complex workflow design.
- Must have unrestricted authorization to work in the USA. No visa sponsoring available.
Skills
- Data visualization
- UX craft
- AI product literacy
- Figma
- Tableau
- D3.js
- Adobe Illustrator
- Dashboard design
- Analytics design
- Complex workflow design
- Life sciences
- Cold chain
- Pharmaceutical logistics
- Temperature-controlled supply chain
- Monitoring
- Observability
- IoT
- Telematics
- Logistics
- Healthcare analytics
- Financial data
- GDP/GxP concepts
- Databases
- Data processing
- Analytics concepts
- AI/ML capabilities
- LLMs
- RAG workflows
- Predictive models
- User flows
- Wireframes
- Prototypes
- Usability testing
- High-fidelity interface design
- Enterprise SaaS products
Location
- USA
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- Bachelor's degree
Salary/Compensations
- $79,000.00 - $158,000.00 annually
Benefits
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
About the Company
- Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.
- Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.
- Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.
- We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.
- For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
Equal Opportunity
- Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class.
- Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
- If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.