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About the Role

Join Thermo Fisher Scientific as a Field Service Engineer supporting our Bulk Elemental Analysis business. In this role, you’ll install, maintain, troubleshoot, and repair advanced analytical instrumentation used by customers across industrial and production environments. You’ll primarily support optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD) systems. These technologies help customers understand material composition, improve product quality, make faster process decisions, and keep critical operations running. This is a highly independent, customer-facing role for someone who enjoys solving complex technical problems in the field.

Responsibilities

Install, repair, maintain, qualify, and validate OES, XRF, and XRD systems at customer sites.
Troubleshoot equipment issues, identify root causes, and recommend corrective actions.
Perform preventative maintenance to support instrument reliability and minimize downtime.
Manage service calls, parts inventory, and service documentation through customer management systems.
Serve as a technical connection between customers and Thermo Fisher teams, including Technical Support, Sales, and Engineering.
Provide equipment operation and safety training to customers and colleagues.

Requirements

High school diploma with 4+ years of hands-on experience in field service, technical support, analytical instrumentation, or a related technical environment; or Bachelor’s degree in Science, Engineering, or a related field.
Experience working with optical emission spectroscopy (OES), x-ray florescence (XRF), or x-ray diffraction (XRD) instrumentation is a strong plus.
Valid driver’s license and safe driving record.
Ability to safely lift 50 lbs. with assistance and regularly lift/carry 25–30 lbs.
Ability to perform physical activities including standing, walking, kneeling, crouching, reaching, pushing, pulling, and repetitive motions.
Comfortable working in varied customer-site environments.

Skills

Strong technical troubleshooting and problem-solving skills.
Experience supporting scientific, analytical, or other complex technical equipment.
Strong customer service and communication skills.
Ability to work independently with minimal supervision.
Ability to prioritize multiple service requests and maintain clear documentation.

Location

Ontario

Work Type

Field Service
Travel-intensive territory

Experience Level

4+ years of hands-on experience

Education Level

High school diploma
Bachelor’s degree in Science, Engineering, or a related field

Salary/Compensations

$62,100.00–$93,150.00

Benefits

Competitive compensation
Annual incentive plan
Healthcare benefits
Opportunities for career growth

About the Company

You’ll support technology used across industries including mining, metals, cement, batteries, food, chemicals, and other critical production environments. Your work helps customers keep sophisticated analytical equipment operating reliably so they can make accurate, timely decisions.
Thermo Fisher Scientific offers competitive compensation, an annual incentive plan, healthcare benefits, and opportunities for career growth within a global organization serving science.