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About the Role
Salesforce is seeking an architect to join their team, contributing to one of four domains: Platform Advantage, Emerging Tech & UI Innovation, Data & AI Excellence, or Governance & Trust. The role involves leading with customer business and technical problems, staying engaged through execution, and collaborating across teams to align stakeholders and resolve platform-fit ambiguities.
Responsibilities
- Orchestration, agent-to-agent interaction, state and memory, guardrails, testing.
- Exposing business capabilities for agents to discover and act on, not just raw objects.
- Unified customer data, semantic layers, and the context AI needs to be useful.
- APIs, headless experiences, and composable extensions of Salesforce beyond the standard UI.
- Coding assistants, reviewing AI-generated work, dev lifecycle and quality practices.
- Identity and permissions, data access, agent authority, human-in-the-loop controls, audit.
- Work collaboratively across multiple pre and post sale teams.
- Align C-suite stakeholders around a shared view of a business problem and map it to a capability someone can act on.
- Help resolve platform-fit ambiguity for customers facing conflicting internal recommendations or a troubled prior rollout.
- Name ambiguity and route it explicitly to the right domain rather than letting unclear work default to whoever's in the room.
Requirements
- 5+ years in enterprise or solutions architecture, with direct experience influencing senior technical and business stakeholders.
- Experience with AI tooling to build solutions, learn new skills, and be more efficient with your job.
- Deep, credible expertise in at least one of the six focus areas above, deep enough to be the final word in a room, not conversational familiarity.
- Fluency across the Salesforce platform or at least one major alternative / adjacent technology relevant to your focus area.
- A track record of staying engaged through delivery, including recovering stalled or politically stuck work.
- Working knowledge of a second focus area above, enough to know when to hand off rather than overreach.
- Experience untangling a failed or stalled enterprise rollout (data, MDM, platform, or AI) for a customer.
- Strong visual communication skills for architecture storytelling.
Skills
- Platform Advantage
- Emerging Tech & UI Innovation
- Data & AI Excellence
- Governance & Trust
- Agent Architecture
- MCP & Capability Architecture
- Data 360 & Semantic Architecture
- Headless & Composable Architecture
- AI-Assisted Development
- AI Governance & Security
- Salesforce platform
- AI tooling
Location
- California
- New York
- Boston
- Chicago
- Seattle
- Washington DC
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
Salary/Compensations
- $148,190 - $198,170 annually
- $162,960 - $217,980 per year
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- At Salesforce, we believe in equality for all.
- We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Know your rights: workplace discrimination is illegal.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.
- Certain roles may be eligible for incentive compensation, equity, and benefits.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.