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About the Role

As a Manager, Portfolio & Fraud Analytics, you will play a critical role in launching and scaling a new installment credit card business. You will monitor business performance, identify emerging risks and opportunities, and translate data into actionable recommendations. This is a hands-on role combining broad portfolio analytics with fraud monitoring and partner reporting, helping to build the program from the ground up.

Responsibilities

Monitor portfolio performance across the account lifecycle, from originations through portfolio performance and economics.
Evaluate actual results against forecasts and expectations, explain deviations, identify trends, and recommend actions to improve business outcomes.
Lead monthly performance reviews and establish a disciplined approach to ongoing program monitoring.
Monitor the performance of automated origination fraud and verification rules.
Trace confirmed fraud, bust-outs, and early-loss accounts back to their application characteristics to find screening gaps.
Recommend and test rule adjustments to reduce losses without increasing false declines or negatively impacting customer experience.
Monitor transaction activity to identify suspicious behavior, bust-out patterns, and emerging fraud trends.
Investigate alerts, distinguish fraudulent activity from false positives, recommend fraud rule adjustments, and coordinate responses to fraud events.
Balance fraud prevention with approval rates and customer experience.
Translate portfolio performance into meaningful insights for internal leadership, sponsor bank, and lending partners.
Lead partner performance reviews and serve as a primary point of contact for partner reporting, due diligence, and data requests.
Develop analytical insights and proof points to support the expansion of Splitit’s white-label card and lending solutions.

Requirements

5+ years in credit card or consumer lending, in portfolio analytics, credit risk, fraud, or a related role.
Working understanding of how credit portfolios perform (originations, delinquency, losses, profitability).
Deep experience in either portfolio performance or fraud (ideally including fraud rule tuning and bust-out detection), plus enough working knowledge of the other to learn quickly.
Strong analytical and problem-solving skills, with a track record of turning findings into clear business recommendations.
Comfortable with business intelligence and reporting tools such as Tableau and Excel.
Actively using AI tools to speed up analysis, investigate performance drivers, and improve decision-making and operational efficiency.
Able to present complex findings clearly to senior leadership and external partners.
Entrepreneurial, detail-oriented, and comfortable building processes in a growing business.

Skills

Portfolio analytics
Fraud monitoring
Partner reporting
Credit risk
Fraud rule tuning
Bust-out detection
Tableau
Excel
AI tools

Location

NYC
Atlanta
Remote

Work Type

Remote

Experience Level

5+ years

About the Company

Splitit's vision is to help consumers responsibly enrich their lives by leveraging the credit they’ve already earned in a new and impactful way.
Splitit is the only payment platform that enables consumers to use their existing credit to break payments into smaller, bite-sized pieces to pay over time with no interest, applications, or fees.
Splitit operates globally and has offices in Atlanta, New York, and Tel Aviv.
Our culture is an environment of innovation, inspiration, and open communication.
We live by the following values: Unique Perspective. Unwavering Courage. Bold Determination. Deliver Impact.