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About the Role
As an Entry-Level Automotive Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.
Responsibilities
- Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards.
- Deliver extraordinary customer experiences.
- Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
- Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work.
- Ensure that all estimates and work orders are accurate.
- Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.
Requirements
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Strong work ethic with the ability to work in a fast-paced, results-driven environment.
- Safe working knowledge of shop tools and equipment.
- Ability to use technical reference materials and technical manuals.
- Ability to communicate technical terms to non-technical audience.
- Ability to follow processes to ensure quality and safety.
- Ability to read and comprehend instructions and information.
- Ability to listen to customer and determine how to assist them.
- Maintains positive attitude.
- Time management skills and ability to prioritize.
- Excellent communication skills and works well in a team environment.
- All applicants must possess a valid driver's license and have a good driving record.
Skills
- Exceptional customer service skills
- Knowledge of automotive systems
- Technical communication
- Process adherence
- Quality assurance
- Safety compliance
- Reading comprehension
- Active listening
- Positive attitude maintenance
- Time management
- Prioritization
- Teamwork
Location
- Austin
Work Type
- Full-time
- Onsite
Experience Level
- Entry-Level
- One to two years of related experience and/or training
Education Level
- High school diploma or equivalent
Benefits
- Health care options (medical, dental, and vision)
- 401k savings and retirement plan with company match
About the Company
- Lexus of Austin, a Penske Automotive Group dealership.
- Penske Automotive Group (PAG) strives to create a positive and challenging workplace that promotes excellence and achievement.
- PAG aims to deliver the very best experience possible to our customers.
- Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work.
- Values-driven culture built on integrity, professionalism, excellence, and teamwork.
- State-of-the-art facilities and excellent working conditions.
Equal Opportunity
- Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace.