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About the Role
Collaborate with various bank departments to enhance processes by designing, developing, documenting, testing, and supporting business solutions that improve operational efficiency, automate processes, enhance collaboration, and provide accurate reporting.
Responsibilities
- Design and implement SharePoint Online solutions to support business operations.
- Create Power BI dashboards and visualizations to support operational and executive decision-making.
- Develop and maintain reports using IBM Cognos.
- Work with source systems including Jack Henry SilverLake and related data sources.
- Create and support Power Automate workflows to automate business processes.
- Develop and maintain Plumsail forms.
- Gather requirements and translate business needs into technical solutions.
- Document current-state and future-state business processes, workflows, use cases, reporting needs, notifications, and critical dates to support complete and accurate solution design.
- Validate requirements with business users, confirm business value and priority, and support user acceptance testing prior to solution deployment.
- Create and maintain technical documentation and solution inventories.
- Create user guides, job aids, training materials, and adoption support resources for solutions developed or maintained by the Transformation Team.
- Manage enhancement requests and support requests for existing solutions.
- Troubleshoot and resolve issues related to SharePoint, reporting, and workflow automation.
- Apply appropriate data validation, reporting accuracy, permissions, access control, and confidentiality practices when designing and supporting solutions.
- Research emerging technologies, tools, and best practices.
- Support strategic technology initiatives within the Transformation Team.
- Perform additional duties as assigned, supporting departmental and organizational initiatives as needed.
Requirements
- Bachelor’s degree and minimum of 2 years of corporate/office experience, or equivalent experience in lieu of degree.
Skills
- SharePoint Online
- Microsoft Lists
- SharePoint permissions
- site structure
- business collaboration tools
- Microsoft Office Suite (Word, Excel, PowerPoint)
- banking operations
- core banking systems
- Jack Henry SilverLake
- compliance
- operational workflows
- risk controls
- coding
- scripting
- database
- logic-based configuration concepts
- SQL basics
- JSON
- Power Fx
- HTML/CSS
- API concepts
Location
- Berlin, Maryland
Work Type
- Hybrid
Experience Level
- 2 years of corporate/office experience
Education Level
- Bachelor’s degree
Salary/Compensations
- up to $80,000
Benefits
- affordable medical, dental and vision plans
- Health Savings Account with employer contribution
- employer paid Life, short-term and long-term disability insurance
- voluntary supplemental life, critical illness, accident and hospital indemnity insurance
- 401(k) with company match
- generous paid time off
- paid parental leave
About the Company
- A friendly, collaborative work environment
- A strong company with community roots
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin.