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About the Role

Leads the firm’s artificial intelligence, emerging technology, and data analytics initiatives, translating legal and business needs into practical, secure, and well-supported solutions. This role involves evaluating tools, developing use cases, testing solutions, delivering training, supporting users, and producing actionable insights, bringing together data analysis, reporting, AI, and innovation programs.

Responsibilities

Establish a practical roadmap for AI adoption, emerging technology, and analytics in collaboration with firm leadership.
Lead, mentor, and develop team members, setting clear goals, priorities, and schedules.
Serve as the primary point of contact and subject matter expert for AI and emerging technology tools.
Partner with stakeholders to understand workflows and translate needs into clear use cases and requirements.
Evaluate products for business fit, usability, accuracy, cost, and support needs.
Coordinate security, confidentiality, and integration reviews with technical teams and stakeholders.
Monitor AI developments, vendor roadmaps, and industry trends to make practical recommendations.
Configure, test, implement, and deploy new innovation tools.
Design, test, and refine prompts, reusable prompt libraries, AI-assisted workflows, and automations.
Develop and deliver role-based training and adoption programs for innovation and emerging technology tools.
Promote approved tools and effective practices through clear communications.
Help users understand how innovation & emerging technologies can improve their work.
Collect user feedback and usage data to improve training, communications, configurations, or workflows.
Provide day-to-day guidance, triage questions, troubleshoot usage issues, and coordinate escalations.
Lead the development, delivery, and maintenance of accurate reports, dashboards, and analyses.
Partner with stakeholders to define reporting requirements, measures, and business definitions.
Explain findings in clear, actionable terms.
Establish and oversee quality review processes for data preparation, analysis, reports, and visualizations.
Resolve discrepancies with analysts and data owners.
Identify opportunities to automate recurring reporting.
Implement AI and data governance practices consistent with firm policies and client confidentiality.
Reinforce responsible AI use through training, documentation, output verification, and human oversight.
Escalate AI risks and material quality issues promptly.
Track adoption, user satisfaction, reporting reliability, and business value; communicate results and recommend improvements.

Requirements

Bachelor’s degree in a related field or equivalent professional experience.
5+ years of relevant experience in a law firm or leading consulting firm.
Substantial hands-on experience leading the evaluation, implementation, and adoption of AI solutions.
Experience leading and developing a team, including setting priorities, delegating work, and managing competing demands.
Practical experience with generative AI, large language models, Microsoft 365 tools, and professional services technology.
Ability to become a power user of new platforms quickly.
Experience delivering reports, dashboards, or analytical solutions.
Working knowledge of data preparation, data quality, business intelligence, and visualization.
Experience designing and delivering effective live and virtual technology training, demonstrations, user guides, and learning materials.
Understanding of legal workflows, client confidentiality, data protection, information security, responsible AI practices, and human review of AI-generated work.
Strong analytical, problem-solving, and project management skills.
Excellent written and verbal communication, relationship-building, and organizational skills.
Approachable, service-oriented style with sound judgment, discretion, and curiosity.
Ability to build trust across the firm.

Skills

Artificial Intelligence (AI)
Emerging Technologies
Data Analytics
Generative AI
Large Language Models (LLMs)
Microsoft 365 Tools
Professional Services Technology
Data Preparation
Data Quality
Business Intelligence
Data Visualization
Prompt Engineering
Low-code/No-code Automation
Training Delivery
Project Management
Problem-Solving
Communication
Relationship-Building
Organizational Skills

Location

Hybrid
Remote

Work Type

Full-Time
Exempt

Experience Level

Senior Manager
5+ years relevant experience

Education Level

Bachelor's degree in information technology, computer science, data analytics, business, instructional design, legal studies, or a related field, or equivalent professional experience

About the Company

Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity

Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.