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About the Role

The Housing Specialist is responsible for helping clients residing in CHCF homeless shelters secure and maintain permanent housing. This role provides housing-focused case management, advocacy, and resource coordination to support successful transitions from shelter to stable housing. The role also develops and maintains partnerships with landlords, housing providers, government agencies, and community organizations to expand housing opportunities and improve client access to housing resources.

Responsibilities

Assist individuals and families in securing permanent housing through assessments, housing search assistance, advocacy, referrals, and ongoing case support.
Identify, inspect, and secure safe, affordable housing that meets program and Housing Quality Standards (HQS) requirements.
Assess eligibility for affordable housing, rental assistance, subsidy programs, and other benefits.
Develop and maintain partnerships with landlords, brokers, housing agencies, and community organizations to expand housing opportunities.
Support clients with apartment viewings, housing applications, required documentation, and overcoming barriers to housing, including credit-related issues.
Facilitate housing-focused workshops, maintain housing resource databases, and conduct community outreach.
Maintain accurate case records, prepare required reports, and participate in team meetings, case conferences, trainings, and program evaluation activities.
Represent the organization at housing-related meetings and community events.
Perform other duties as assigned based on program and organizational needs.

Requirements

Bilingual in English and Spanish required.
Minimum of one year of counseling experience.
Minimum of two years of experience in housing services, housing development/management, real estate, or case management.
Strong communication, case documentation, advocacy, and workshop facilitation skills.
Ability to support individuals and families experiencing homelessness.
Knowledge of housing resources, affordable housing programs, and community partnerships.
Ability to collaborate with public and private housing agencies to secure permanent housing.
Experience working with diverse and vulnerable populations, including individuals experiencing homelessness, mental health or substance use challenges, older adults, and LGBTQ+ communities.
Familiarity with DHS regulations and DHS CARES reporting preferred.
Proficient in Microsoft Office and other computer applications.
Flexibility to work a varied schedule based on program needs.
Ability to travel throughout the five boroughs of New York City to attend off-site meetings, housing inspections, apartment viewings, client visits, and other program-related activities as needed.

Skills

Communication
Case documentation
Advocacy
Workshop facilitation
Microsoft Office proficiency

Location

New York City

Work Type

Full-time
Hybrid

Experience Level

1+ year of counseling experience
2+ years of experience in housing services, housing development/management, real estate, or case management

Education Level

Bachelor's degree in Human Services or a related field

Salary/Compensations

$55,000.00 annually

Benefits

Medical, dental, and vision insurance (CHCF covers 80% of premiums)
403(b) retirement plan with employer match
Paid time off and paid holidays
Employee assistance and wellness benefits

About the Company

CHCF offers a comprehensive benefits package.
CHCF is an equal opportunity employer and is committed to maintaining a work and learning environment free from discrimination.

Equal Opportunity

CHCF is an equal opportunity employer and is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information, or disability, as defined and required by state and federal laws.