FLORAL/DESIGNER at The Kroger Co. | Chicago, IL, US | Rezi

FLORAL/DESIGNER at The Kroger Co.

FLORAL/DESIGNER

The Kroger Co. · Chicago, IL, US

3 weeks ago

FLORAL/DESIGNER

The Kroger Co. · Chicago, IL, US

22 days ago
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About the Role

Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests. Provide customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

  • Design and create floral arrangements and/or other items to fill customer orders.
  • Greet customers, offer assistance, take and fill orders.
  • Package orders cheerfully, effectively, safely and efficiently.
  • Keep the department area clean and free from clutter.
  • Keep merchandise and supplies in their proper areas.
  • Provide good customer and associate relations.
  • Maintain customer records and files properly.
  • Assist customers in location and selecting items.
  • Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
  • Assist in decorating and merchandising the department.
  • Able to effectively communicate with customers and associates.
  • Make a neat, clean impression on customers.
  • Be prompt, tactful, calm, courteous, and professional in all interactions.
  • Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Requirements

  • Willing to work weekends and holidays.
  • Effective written and verbal communication skills.
  • Confidentiality regarding associate records is expected.
  • Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience.
  • Floral Design School equals six months full-time retail design experience.
  • Demonstrated aptitude for filling customer needs, and designing floral arrangements.
  • Ability to make intelligent decisions quickly.
  • Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.
  • Past work record reflects dependability and integrity.

Skills

  • Floral design
  • Customer service
  • Communication skills
  • Merchandising

Experience Level

  • 3 years full-time retail design experience or 6 years part-time retail design experience for TTD certification
  • 6 months full-time retail design experience for Floral Design School

Education Level

  • Floral Design School