Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Social Work Assistant role.
Rezi rewrites your resume against Saint Barnabas Medical Center's job description. Free.
Tailor your resume to this Social Work Assistant role.
Rezi rewrites your resume against Saint Barnabas Medical Center's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Social Work Assistant posting at Saint Barnabas Medical Center — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Social Work Assistant posting at Saint Barnabas Medical Center — free, in seconds.
Responsibilities
- Promote a safe, cooperative, and professional healthcare environment to ensure optimum patient care.
- Adhere to all hospital policies, procedures, rules, and regulations.
- Prioritize customer service, treating patients, visitors, and co-workers professionally with courtesy and tact.
- Effectively communicate about hospital services and ensure concerns reach the appropriate personnel promptly.
- Demonstrate standards of performance and behaviors consistent with the DRIVE to Patient-Centered Excellence.
- Assist in patient care delivery, considering age/developmental level, under the direction of professional staff.
- Perform tasks as specified by the Director of Care Transitions leadership team.
- Maintain an orderly flow of patients.
- Follow OSHA standards and Infection Control policies.
- Seek direction and supervision when necessary, but function independently where appropriate.
- Correctly identify all patients by dual identifier prior to performing any procedures.
- Demonstrate flexibility with changing assignments and adequately manage workload.
- Perform related clerical duties to ensure continuity of patient care.
- Utilize computer technology in the work area.
- Enter data accurately.
- Discharge patients and make referrals as indicated by the team.
- Maintain a safe environment for patients and report unsafe conditions to the unit manager.
- Utilize communication techniques effectively.
- Demonstrate a professional, caring, respectful approach with patients, families, and co-workers.
- Understand and respect cultural differences.
- Communicate in a pleasant, courteous, and respectful manner at all times.
- Maintain confidentiality and privileged communication.
- Use effective communication to assist in directing patient flow.
- Assume responsibilities in knowing hospital policies, procedures, and standards of care.
- Participate in staff meetings.
- Report promptly to duty.
- Comply with attendance policies.
- Follow dress code policies and wear ID badge.
- Participate in the Department Quality Improvement Program.
- Support the Mission and philosophy of the hospital.
- Participate in the development of staff members.
- Meet annual health assessments requirements.
- Identify learning strengths and needs.
- Provide patients with adequate resources such as housing, food, and legal services based on SDOH.
- Refer patients to community agencies, such as Meals on Wheels.
- Refer patients to Health Home.
- Call patients discharged from Medical/Psychiatric units.
- Follow up on all outpatient appointments (Mental Health and Medical).
- Provide referrals and follow-up for Substance Use programs.
- Assist with the top 50 utilizers of the ED.
- Communicate patient needs, barriers to discharge, and psychosocial concerns to the supervising social worker.
- Participate in multidisciplinary rounds and care conferences as appropriate.
- Document patient care navigator notes.
- Respond to incoming emails and calls in a timely manner.
- Ensure out-of-office notifications are activated on scheduled days off.
- Review emails and voicemails on a daily basis.
- Modify approaches based on age-specific needs and responses to treatment for adult and geriatric populations.
- Use communication techniques that are age-appropriate for adult and geriatric populations.
Requirements
- Previous experience in a medical setting or 2 years relevant work experience preferred.
- Excellent communication/interpersonal skills.
- Bilingual preferred.
- Knowledge of computer technology preferred.
- Successful completion of hospital orientation.
Skills
- EPIC EMR knowledge
- Email/telephone knowledge and etiquette
Work Type
- Full-time
Education Level
- Associate degree minimum
About the Company
- St. Barnabas Hospital