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About the Role
The Business Systems Engineer owns the architecture, integration, and automation of core business systems, translating business needs into reliable technical solutions. This role leads major platform initiatives, directs the technical work of implementation partners, and documents and enables IT support staff. This role fosters a culture rooted in the Co-ops core values and partners across the organization.
Responsibilities
- Owns the architecture and design of business systems across NetSuite, Shopify, Celigo and WMS, defining where business logic and data ownership belong and ensuring a reliable, single source of truth.
- Builds, implements, and maintains automations and integrations that reduce manual work and improve efficiency.
- Serves as the organization's lead technical resource for major platform initiatives, translating technical tradeoffs, costs, and risks into terms executive leadership can act on.
- Applies project management discipline across initiatives of varying complexity, directing the technical work of third-party vendors and implementation partners as needed to meet business requirements and architectural standards.
- Documents system architecture, integration logic, and key technical decisions, and enables IT Ops and support staff to independently resolve Tier 1/2 issues, serving as the escalation point for issues beyond their scope.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or related field; equivalent experience considered.
- 7+ years of progressive experience in systems engineering, business systems administration, or solutions architecture.
- Demonstrated experience owning both architecture decisions and hands-on implementation.
- Demonstrated track record leading complex, multi-stakeholder technical projects from scope through delivery.
- Direct experience with at least one full-cycle ERP implementation or migration strongly preferred.
- NetSuite (or comparable ERP) administration and configuration experience required.
- Experience with iPaaS/integration platforms (Celigo, MuleSoft, Workato, Dell Boomi, or similar).
- Shopify or comparable e-commerce platform administration and API experience.
- Real scripting/automation ability (SQL, Python, Power Automate, RPA tooling, or similar).
- Experience managing or directing third-party technical vendors and implementation partners.
- Experience with project/task management tools (Asana or similar) strongly preferred.
- Exposure to applying AI or automation tooling to business process improvement a plus.
- Experience with educational content or learning management platforms (e.g., VitalSource) a plus.
- Microsoft Suite with advanced Excel.
Skills
- Architecture
- Systems Integration
- Business Analysis
- Project Management
- Vendor Management
- Data Governance and Compliance
- Improving Business Processes
- Fostering Communication
- Collaborating with Others
- NetSuite administration and configuration
- iPaaS/integration platforms
- Shopify administration and API
- Scripting/automation (SQL, Python, Power Automate, RPA tooling)
- Project/task management tools
- AI or automation tooling
- Educational content or learning management platforms
- Microsoft Suite
- Advanced Excel
Location
- Onsite
Work Type
- Hybrid
- Onsite
Experience Level
- 7+ years of progressive experience
Education Level
- Bachelor's degree in Computer Science, Information Systems, or related field; equivalent experience considered
About the Company
- Our company People Analyzer bar reflects a minimum of three '+' ratings and one '+/-' rating across our core values, alongside a 'Yes' on all three GWC (Get it, Want it, Capacity to do it) dimensions. Please see our career site to learn about our culture and values.
Equal Opportunity
- Our commitment to equal opportunity employment (EOE) extends to all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, disciplinary action, layoff, training, and benefits. We strive to provide a work environment free from discrimination, harassment, and retaliation.