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About the Role
We are looking for an energetic, passionate, and highly motivated Used Car Sales Manager to guide an outstanding sales team to success. This role is for individuals who love to win and are fiercely competitive. With sales volume on the rise, we need a manager with a proven track record of exceptional customer service, sales skills, and training abilities.
Responsibilities
- Effectively manage all areas of the sales department, including wholesale, retail, purchasing, and marketing.
- Utilize internet and retail tools such as V-auto and E-car list, along with digital knowledge for marketing and purchasing.
- Forecast goals and objectives for vehicle sales, gross, and key expenses monthly and annually.
- Demonstrate strong closing abilities and proficiency in working with lenders.
- Stay informed about federal, state, and local regulations.
- Handle and resolve customer issues or concerns promptly and professionally.
- Ensure high standards for vehicle delivery to customers.
- Ensure sales representatives understand and follow dealership policies.
- Communicate effectively with customers, subordinates, and other management.
- Train and lead the sales staff, acting as an effective leader.
Requirements
- Prior used car sales management experience required.
- Domestic brand experience preferred.
- Motivator.
- Professional appearance and attitude.
- Honesty.
- Integrity.
- Compassion.
- Leadership skills.
- Punctuality.
- Training skills.
Skills
- Sales management
- Customer service
- Sales skills
- Training abilities
- Wholesale management
- Retail management
- Purchasing
- Marketing
- Internet tools
- Retail tools
- Digital marketing
- Forecasting
- Closing abilities
- Lender relations
- Regulatory compliance
- Issue resolution
- Communication skills
- Leadership
Experience Level
- Prior used car sales management experience required
Salary/Compensations
- $120,000+
Benefits
- Competitive compensation and benefits package.
- Compensation based on performance and competitive with the retail automotive market.
Equal Opportunity
- Our company maintains a strong policy of equal employment opportunity for all associates.
- We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.