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About the Role

Instinet is seeking a Technology Solutions Relationship & Services Manager to manage client relationships, provide product support, and coordinate implementation of client requests. This role involves liaising with technology support teams, managing client onboarding, and ensuring client environments are up-to-date.

Responsibilities

Correspond with ITS clients on all aspects of product service, including building client environments, ad-hoc requests, and support inquiries.
Provide ongoing training and notification of product updates to ITS clients.
Liaise directly with Instinet technology support teams.
Ensure prompt and clear follow-through to all client issues and inquiries.
Coordinate post-sale implementation of client development requests with necessary product teams.
Coordinate with relationship managers on development effort and cost for out-of-contract work.
Utilize knowledge of product offerings and capabilities to provide solutions to client problems.
Manage all client-related FIX requests (inbound and outbound).
Maintain client environments, including Newport, TCA, System Owner creation, and Midway.

Requirements

Must be available to commit for the entire duration of the Summer Internship (mid-June to mid-August 2026).
Fluency in written and spoken English is required.
Students in their penultimate year of study are encouraged to apply.
Candidates should possess strong quantitative skills.
Candidates should have a keen interest in business and finance.
Candidates should demonstrate intelligence, curiosity, diligence, and integrity.
Candidates should have the willingness and capability to thrive in a challenging environment.

Skills

Product service
Client relationship management
Product support
Client onboarding
FIX requests management
Environment management
Quantitative skills
Asian language skills (value-add)

Location

New York, NY

Work Type

TEMP TO PERM
Summer Internship

Experience Level

Internship

Education Level

No specific advanced degree or path of study required

Salary/Compensations

$52-$64 hourly

Benefits

Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits (vacation, sick time, parental leave)
Sign-on bonus (potential)
Restricted stock units (potential)
Discretionary awards (potential)

About the Company

Nomura is a financial services group with an integrated global network, connecting markets East & West.
Nomura services clients through Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking), and Banking divisions.
Nomura is driven by approximately 28,000 people worldwide.
Instinet Incorporated subsidiaries provide brokerage services to clients in over 65 markets.
Instinet offers advanced electronic trading strategies, high-touch trading, Commission Management services, an award-winning desktop trading platform, and access to analytics, content, and liquidity.
Instinet helps institutions lower trading costs and improve investment performance.
Instinet offers a boutique-model Equity Research offering in the US.
Instinet has introduced industry-standard trading technologies and has been an innovator in market evolution for over 50 years.
Instinet is an integral part of Global Execution Services, bringing together Instinet and Nomura strengths for global trading and capital market solutions.
Nomura's Global Markets team services financial institutions, corporates, governments, asset managers, and hedge funds.
Nomura's Global Markets team acts as market makers in equity and fixed income securities, including currencies, interest rates, and credit.
Nomura's Global Markets team leverages intellectual capital, client relationships, and technology for an integrated, global cross-asset platform.
Nomura's Global Markets team has a recognized leadership position in Asia with a network spanning over 30 countries and regions.

Equal Opportunity

Nomura is an Equal Opportunity Employer.