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About the Role
Yonge Street Mission (YSM) is seeking a Director of People & Culture to provide operational leadership, planning, and execution for the People and Culture department. This role is crucial in developing and implementing HR strategies that align with YSM's mission to end chronic poverty in Toronto and foster a thriving environment for staff.
Responsibilities
- Develop, implement, and oversee YSM’s annual operational plan and budget for P&C.
- Initiate, develop, and continuously improve policies, systems, programs, and processes that support talent attraction and retention, staff development, people-focused leadership, and staff wellness and safety.
- Provide organizational guidance and direction on HR matters, including escalated employee relations issues, fostering a positive culture, supporting people leadership skills, performance management, budgeting, and change management.
- Drive effective HR strategy implementation for compensation, talent management, and learning and development.
- Support the development of an internal understanding of people care issues and emerging trends to maximize positive impact on staff well-being and productivity.
- Implement outcome measurement and reporting processes, policies, and practices to maximize operational efficiency and stewardship of resources.
- Facilitate and build relationships with other organizations to enhance YSM’s capability to attract and retain high-quality Christian staff.
- Develop and sustain YSM branding as an employer of choice for Christian professionals.
- Provide leadership and direction to develop, coach, and mentor the P&C team.
- Ensure the unique Christian ethos and identity of YSM is maintained and embodied in P&C operations, including staff training and cultural practices.
Requirements
- Post-secondary education combined with 10+ years of relevant experience.
- Advanced or expert-level HR knowledge across a broad range of related disciplines.
- Strong working knowledge of the Employment Standards Act, the Ontario Human Rights Act, and other employment legislation.
- Excellent strategic thinking and analytical skills with the ability to exercise sound professional judgment, problem-solving, discretion, and timely decision-making across complex, sensitive, or changing needs and situations.
- Exemplary relationship-building skills to build trust, challenge, coach, and influence constructively as a credible HR advisor.
- Excellent verbal and written communication skills to communicate complex or sensitive information clearly, directly, and with appropriate discretion and compassion.
- Ability to balance multiple priorities and organizational needs while ensuring legal compliance and effective risk management.
- Effective self-awareness and self-management with a high level of adaptability.
- Strong professional ethics and a solid understanding of Christian theology, cultural competence, and DEI principles.
- Demonstrated personal commitment to YSM’s principles of faith, mission, and values.
Skills
- Human Resources
- Recruitment
- Onboarding
- Total Rewards
- Compensation
- Benefits
- Performance Management
- Training and Development
- People Care
- Work Culture
- Employee Health & Wellness
- Employee Relations
- Engagement
- Policies and Procedures
- Regulatory Compliance
- HR Communication
- Human Capital Management Systems
- Metrics
- Safety and Risk Management
- Privacy
- Succession Planning
- Organizational Development
- Change Management
- Strategic Thinking
- Analytical Skills
- Problem-Solving
- Relationship Building
- Verbal Communication
- Written Communication
- Adaptability
Location
- Toronto
Work Type
- Hybrid
Experience Level
- 10+ years of relevant experience
Education Level
- Post-secondary education
- CHRL / CHRE designation strongly preferred
Salary/Compensations
- $110,000
Benefits
- Group RRSP matching
- Annual leave
- Paid personal days
- Comprehensive health and dental care coverage
- Employee and Family Assistance Program (including counselling services by Christian professionals)
About the Company
- Yonge Street Mission (YSM) is a non-profit Christian organization dedicated to ending chronic poverty in Toronto.
- Founded in 1896, YSM transforms lives through holistic programs and services, enabling individuals and families to move from surviving to thriving.
- YSM invests in its staff, seeking diverse individuals who are Christians with a heart for those in need and a desire to transform lives with dignity and respect.
Equal Opportunity
- YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.