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About the Role
Join Alba Wheels Up International as a Senior Customs Brokerage Coordinator to play a pivotal role in shaping the company's future. This role offers the opportunity to drive strategic initiatives, influence key decisions, and deliver measurable results.
Responsibilities
- Process Customs brokerage for air and ocean shipments, including data entry and preparation of import-related documentation for submission to U.S. Customs and PGAs.
- Classify goods using the Harmonized Tariff Schedule (HTS) across a broad range of commodities.
- Follow up on Customs matters, resolve issues, and maintain accurate documentation and records in systems like Cargowise.
- Assemble and file drawback entries with U.S. Customs, ensuring accuracy and compliance.
- Prepare and manage billing packages for customers.
- Maintain and update shared Excel and Google spreadsheets to track key data for the Customs teams.
- Provide timely responses to customer and inter-company inquiries, resolving problems efficiently.
- Save and organize electronic records of all documentation in systems such as Cargowise.
- Collaborate with management and internal personnel to meet customer requirements and maintain high service standards.
Requirements
- High school diploma or equivalent required; an associate degree or higher is preferred.
- Minimum of 4 years of experience in Customs brokerage for air and ocean shipments.
- Minimum of 2 year of data entry experience in a professional office environment.
- Proficiency in Windows and Microsoft Office Suite (Excel expertise is essential).
- Experience with Customs Brokerage software; experience working with Cargowise is a plus.
- Familiarity with Google Docs is a plus.
- Strong organizational skills and extreme attention to detail.
- Excellent communication skills (verbal and written).
- Must be a team player who can also work independently.
- Ability to thrive in a busy, fast-paced environment.
- Knowledge of the import business, Customs brokerage, and drawback processing is a plus.
- Customs Broker's License, FTZ experience and CargoWise experience all preferred but not required.
Skills
- Excel
- Microsoft Office Suite
- Windows
- Google Docs
- Cargowise
- Customs Brokerage Software
- Data Entry
- Communication Skills
- Organizational Skills
- Attention to Detail
Location
- San Francisco, CA
Work Type
- Hybrid
Experience Level
- Senior
- 4 years of experience in Customs brokerage
- 2 years of data entry experience
Education Level
- High school diploma or equivalent
- Associate degree or higher preferred
About the Company
- Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information.
- Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity: Innovation, Collaboration, and Integrity.
Equal Opportunity
- Alba Wheels Up International is an Equal Opportunity Employer