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About the Role

As a Salesforce Consultant and Solutions Architect with Crowe, you will be a hands-on builder and client-facing consultant on our project team, bridging the gap between business needs and practical technical solutions. You will work directly with customers to understand their requirements, design and configure Salesforce solutions, and support successful implementation. This role is centered on direct project delivery and leadership rather than portfolio leadership or primary people-management responsibilities.

Responsibilities

Participate in pre-sales discovery; document business, functional, and technical requirements; and help translate the proposed solution into a clear Scope of Work
Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and identify the skills needed to deliver sold Scopes of Work
Work directly with internal and client stakeholders to capture business needs, define requirements, and map current and future-state business processes
Design and configure scalable Salesforce solutions that meet business needs, using standard platform capabilities and industry best practices
Own assigned implementation workstreams as a hands-on builder, configuring solutions directly while collaborating with Solution Architects, Project Managers, Analysts, and Developers
Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions for assigned workstreams
Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components
Support integrations, data migration, troubleshooting, and issue resolution in partnership with technical team members
Create and execute test plans, perform functional and system testing, support user acceptance testing, and provide quality assurance for completed work
Document solution designs and configurations, deliver end-user training as needed, and take ownership of assigned deliverables through deployment and post-launch support

Requirements

Demonstrated hands-on competency with Salesforce core products, including experience configuring and building solutions in Sales Cloud and/or Service Cloud
Salesforce Administrator, Platform App Builder, or Consultant certification and a minimum of 4+ years of experience working on the Salesforce platform
Recent hands-on experience configuring, testing, and deploying production Salesforce solutions
Experience working across the end-to-end implementation lifecycle, from discovery and solution design through build, testing, deployment, and support
Experience providing business, operational, and technical consulting to client stakeholders and translating requirements into workable platform solutions
Detail-oriented, enthusiastic self-starter who can work independently and collaboratively, guide less-experienced team members, and remain actively involved in day-to-day solution delivery
Strong written and verbal communication skills, with the ability to work cross-functionally and communicate effectively with client and prospect stakeholders at different levels of an organization
Ability to manage and deliver multiple project workstreams or priorities at the same time while meeting quality and timeline expectations
Ability to log time daily for client and project reporting needs
Positive, solutions-oriented approach and outlook
Ability to work and thrive in a fast-paced, high-growth, innovative environment
This position requires a minimum of 20% travel.
Candidates throughout the United States may be considered, including those who are not located near a Crowe office
Salesforce certifications or specializations beyond the core platform are required
Bachelor's degree
Uphold Crowe’s values of Care, Trust, Courage, and Stewardship.
Act ethically and with integrity at all times.

Skills

Salesforce core products
Sales Cloud configuration
Service Cloud configuration
Salesforce Administrator certification
Platform App Builder certification
Consultant certification
Salesforce platform
End-to-end implementation lifecycle
Discovery
Solution design
Build
Testing
Deployment
Support
Business consulting
Operational consulting
Technical consulting
Client stakeholder communication
Platform solutions
Declarative automation
Data models
Security and sharing configurations
Reports
Dashboards
Platform components
Integrations
Data migration
Troubleshooting
Issue resolution
Test plan creation
Functional testing
System testing
User acceptance testing support
Quality assurance
Solution design documentation
Configuration documentation
End-user training
Salesforce Flow
Agentforce
Data360
Security and sharing
Data modeling
Reports and dashboards
Integrations
Data migration

Location

United States

Work Type

Hybrid
Full-time

Experience Level

4+ years of experience working on the Salesforce platform

Education Level

Bachelor's degree

Salary/Compensations

$103,200.00 - $210,900.00 per year

Benefits

Comprehensive total rewards package
Career Coach guidance

About the Company

Crowe provides professional services through two separate entities: Crowe LLP delivers audit and attest services, and Crowe Advisory LLC provides tax, advisory, consulting, and other nonattest services.
The Crowe Global network consists of more than 300 independent accounting and advisory services firms in more than 150 countries around the globe, making it one of the largest accounting networks in the world.
As independent members of Crowe Global, Crowe LLP and Crowe Advisory LLC serve clients worldwide.

Equal Opportunity

Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.