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About the Role
The Hampton Inn Western Ave is seeking an experienced Hotel Operations Person to support the housekeeping department. This role is responsible for maintaining cleanliness and organization in public areas, assisting room attendants, delivering supplies, and ensuring guests have a positive experience, contributing to the hotel's overall appearance and cleanliness.
Responsibilities
- Assist room attendants with cleaning and preparing guest rooms.
- Deliver linens, towels, amenities, and housekeeping supplies to designated areas.
- Collect and transport dirty linens to the laundry area.
- Stock housekeeping closets and storage rooms.
- Clean and maintain hotel lobbies, hallways, elevators, stairwells, meeting rooms, and other public spaces.
- Vacuum, sweep, mop, dust, and polish assigned areas.
- Remove trash and recyclables from public areas and back-of-house locations.
- Ensure entrances and exterior areas are clean and presentable.
- Respond promptly to guest requests for extra towels, pillows, blankets, and amenities.
- Assist guests with directions and general inquiries.
- Maintain a friendly, professional, and service-oriented attitude.
- Assist with meeting room and banquet setup and breakdown as needed.
- Move furniture, equipment, and supplies throughout the property.
- Support special events and operational needs.
- Follow hotel safety and sanitation standards.
- Report maintenance issues, damage, or safety hazards immediately.
- Properly use cleaning chemicals and equipment.
- Adhere to company policies and procedures.
Requirements
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Good communication and customer service skills.
Experience Level
- Experienced
Education Level
- High school diploma or equivalent preferred.
About the Company
- Hampton Inn Western Ave
Equal Opportunity
- Hampton Inn Western Ave is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.