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About the Role
This Vice President level position within the Travel & Expense Management team is responsible for delivering high-quality corporate travel services across the EMEA region, managing a spend portfolio exceeding $100M and leading a team of travel professionals to meet the needs of Morgan Stanley travellers.
Responsibilities
- Oversee all elements of the Travel & Expense team across Asia
- Responsible for approximately 6 FTEs and approximately 20+ contingent vendor staff across EMEA
- Deliver high-quality travel services to Firm travellers: airlines, hotels and ground transportation
- Manage the regional corporate card program
- Maintain strong acumen and understanding of risk and business continuity for travel
- Ensure business units are informed about the most cost-effective travel options
- Partner with Infrastructure regional leads (Sourcing, Legal, Finance, Technology)
- Deliver best-in-class contract negotiations with Travel SMEs managing those commodities
- Ensure VIP travellers receive extended servicing
- Ensure delivery of metrics and management information on all travel services to measure performance (annualized KPIs)
- Manage vendor SLAs/KPIs
- Utilize Concur Expense tool and respective expense reimbursement workflows
- Collaborate with the Global Travel & Expense Management Lead on long-term strategy plans and continuously evolve and provide value to employees regarding the travel and expense experience.
Requirements
- Minimum of 10 years Travel & Expense business management experience working for a large multi-national firm
- Strong understanding of the EMEA market and business culture
- Proven record of accomplishment of exceeding goals and managing operations in a demanding business environment
- Ability to drive KPIs
- Strong project management skills
- Ability to multitask
- Strong attention to detail and analytical skills
- Excellent administrative and time management skills
- Team player with strong interpersonal skills
- Flexibility to work well with others to achieve common goals
- Excellent communication skills, with the ability to interact with a range of internal and external audiences, including senior management, internal client representatives, vendors, and consultants
- Computer Literacy: Microsoft Office applications (Outlook, Excel, PowerPoint, and Word)
- Familiarity with travel and expense technology tools (i.e. Concur)
- Strong English verbal and written skills
- Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.
Skills
- Project management
- Multitasking
- Attention to detail
- Analytical skills
- Administrative skills
- Time management
- Interpersonal skills
- Communication skills
- Microsoft Office applications (Outlook, Excel, PowerPoint, and Word)
- Travel and expense technology tools (Concur)
- English verbal and written skills
Location
- London
Work Type
- Flexible working opportunities
Experience Level
- Vice President
- Minimum of 10 years Travel & Expense business management experience
Education Level
- Graduate degree
Benefits
- Attractive and comprehensive employee benefits and perks in the industry
About the Company
- Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
- At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals.
- Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
- At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered.
- Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences.
- We are proud to support our employees and their families at every point along their work-life journey.
- There’s also ample opportunity to move about the business for those who show passion and grit in their work.
Equal Opportunity
- Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.
- Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
- Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.