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About the Role
Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.
Responsibilities
- Review, evaluate, negotiate and resolve non-standard and complex cases within designated personal authority level, in line with established standards, procedures and guidance.
- Promptly analyze coverage, draft accurate and timely coverage positions, and manage litigation by effectively interacting with insureds, brokers, defense counsel, underwriters and other parties.
- Set up, investigate and authorize claim payments within specified authority. Negotiate and settle claims within specified authority and recommend reserves beyond authority to appropriate management.
- Identify, investigate suspicious/fraudulent claims and take appropriate actions, keeping relevant stakeholders closely informed.
- Manage the team for the Involved Line(s) of Business and provide/recommend necessary training, mentoring, and guidance to team members.
- Display good management skills either from a direct report, or more general mentoring of junior members of the team.
- Step in and manage the team in the absence of the VP (with supervision).
- Exhibit technical leadership, both internally and externally, on claims matters in which the Company participates.
- Establish timely and appropriate reserves and regularly report claim developments and trends to claims and underwriting management.
- Proactively manage vendors.
- Manage customer/intermediary interactions efficiently, courteously, and in a timely manner to deliver high standards of customer satisfaction, including handling and resolving customer feedback or complaints.
- Meet with existing or prospective clients or intermediaries to promote Claims and support business development.
- Meet with existing or prospective clients and brokers.
- Ensure compliance with all legal, regulatory, and policy requirements internally and externally.
- Prepare reports or analysis where necessary.
- Prepare Executive Claim reports and present on a quarterly basis to senior executives.
- Prepare claim and statistical reports as required.
Requirements
- Relevant academic qualifications with a minimum of 7 years' solid working experience including experience in managing a team of the Involved Line(s) of Business.
- Solid experience in handling complex/legal cases independently with sound judgment, strong negotiating and analytical ability in the Involved Line(s) of Business.
- Self-motivated individual with ability to work independently and handle a diverse range of claims and responsibilities.
- The ability to work well, remain calm under pressure and thrive in a team environment.
Skills
- Excellent negotiation and communication skills
- Strong customer service oriented attitude
Location
- Atlanta
- Boston
- Brisbane
- Chicago
- Costa Mesa
- Dallas
- Dublin
- Farmington (CT)
- Hong Kong
- Houston
- London
- Los Angeles
- Malaysia
- Manchester
- Miami
- Nashville
- New Jersey
- New York
- Philadelphia
- San Francisco
- Singapore
- Sydney
- Switzerland
- Toronto
Work Type
- Full-time
Experience Level
- Minimum of 7 years' solid working experience including experience in managing a team
Education Level
- Bachelor's degree
- Holder or in progress of professional insurance qualification such as ANZIIF or ACII
- Meet minimum local mandatory qualification requirement where relevant
Salary/Compensations
- $120,000 – $158,000
Benefits
- Health, Dental and Disability Insurance
- Company match 401k plan
- Group Term Life Insurance
- Instant membership in the Allied World — a global network of colleagues who will support your career journey
- A manager who will help you build your career through a structured coaching program
- Access to a full suite of learning and development tools and resources
About the Company
- Our people are our most important asset, and we are very proud of the quality of our team members.
- Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years.
- Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.
Equal Opportunity
- Allied World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected by law.