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About the Role
As the client-facing representative for ITS, you will serve as a trusted advisor to our sellside clients, delivering innovative solutions to optimize workflows across the entire order lifecycle. This role fosters deep client relationships by anticipating evolving client needs and positioning ITS as a strategic partner for efficiency, scalability, and competitive advantage.
Responsibilities
- Ownership and management of ITS sellside client accounts
- Build strong relationships with existing product users and decision makers
- Collaborate with clients to uncover challenges and craft tailored solutions to drive measurable impact
- Provide ongoing training and notification of product updates
- Identify and translate requirements against Instinet’s technology solutions
- Conduct periodic account meetings and reviews
- Identify and deliver new opportunities with clients to drive revenue growth and strengthen long-term partnerships
- Serve as the primary point of contact for a set of ITS customers
- Correspond with ITS clients on a day-to-day basis on all aspects of product service, including building client environments, ad-hoc requests, and support inquiries
- Management of ongoing projects for onboarding, upgrading, or implementing newly requested features and workflows
- Maintain consistent expertise for the full suite of ITS products and services including Newport sellside OEMS, Newport buyside EMS, Insight Post-Trade TCA, Midway Middle Office, and Orchestrate Client Portal
- Customize product setup and configurations to align with client workflows and required needs
- Liaise with technical support, product, and development teams on behalf of clients to resolve issues and delivery of new requests
- Provide necessary feedback and ideas for the betterment and growth of products
Requirements
- Bachelor’s degree in Finance, Computer Science, Business Administration, or other related fields
- 10+ years of experience in a customer-facing role (trading/execution or fintech related role preferred)
- Understanding of sellside trading workflows
- Knowledge of trading applications, APIs, and other SaaS solutions
- Track record of working independently to produce exceptional results
- Light technical knowledge around coding and software languages
Skills
- Coverage or prior experience with Execution Management Platforms and Electronic Execution
- Excellent presentation and communication skills with both technical and non-technical audiences
- Ability to prioritize time-sensitive issues with a strong sense of urgency while maintaining collaborative relationships across teams
- Strong analytical skills to explore multiple solutions for complex, interdependent problems across diverse applications
- Knowledge of capital markets, execution services, and exchange regulatory needs
- Experience with Transaction Cost Analysis (TCA) for post-trade performance reviews
- Strong communicator who can interpret problems or requirements accurately for the coordination of successful delivery of solutions
- Composure under pressure and ability to articulate time sensitive information clearly and concisely
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Vice President
Education Level
- Bachelor's degree
Salary/Compensations
- $225,000 - $250,000
Benefits
- Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors
- Full range of medical, financial, and/or other benefits
- 401(k) eligibility
- Various paid time off benefits, such as vacation, sick time, and parental leave
- Sign-on bonus
- Restricted stock units
- Discretionary awards
About the Company
- Nomura is a financial services group with an integrated global network, servicing clients through four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking.
- Nomura connects markets East & West, driven by the insights of approximately 28,000 people worldwide, putting clients at the center of everything they do.
- Nomura's Global Markets department provides liquidity, market insights, and execution services to clients worldwide across various asset classes.
- The Global Markets team focuses on innovation and technology, providing clients with access to cutting-edge trading platforms and customized solutions.
- Instinet is the agency-model execution services arm of the Nomura Group, providing brokerage and technology services to clients in over 65 markets.
- Instinet offers advanced electronic trading strategies, a High-Touch trading group, Commission Management services, an award-winning desktop trading platform, and access to analytics, content, and liquidity.
- Instinet has a 50+ year history of introducing industry-standard trading technologies and innovating at the forefront of market evolution.
- Instinet Technology Solutions (ITS) is a client-facing division of Instinet Incorporated, delivering cutting-edge FinTech solutions including EMS, OEMS, analytics, trade automation tools, and middle-office applications.
Equal Opportunity
- Nomura is an Equal Opportunity Employer