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About the Role
The receptionist greets, assists, and directs visitors, residents, and callers. This role is crucial for maintaining departmental policies, providing visitor assistance, managing messages and deliveries, and handling emergencies.
Responsibilities
- Maintain established departmental policies and procedures, objectives, quality assurance program, and safety standards.
- Provide assistance, guidance, and direction to visitors and residents, ascertaining their needs and directing them appropriately.
- Receive and notify appropriate personnel of messages, flowers, newspapers, and other items, and arrange for their delivery.
- Maintain resident files, including requests for meal service and other needs, and manage a directory of current residents.
- Assist in the care and maintenance of department equipment and supplies.
- Participate in educational programs, inservice meetings, and other required meetings.
- Handle all incoming emergencies through the Call-for-Aid System and notify appropriate personnel.
- Serve as a "hand holder" for upset residents and act as "front of the house" eyes and ears, reporting issues to the Director on duty.
- Schedule resident transportation requests in Meditech.
- Input maintenance and housekeeping work orders into Meditech.
- Maintain Outlook calendar for guest room reservations.
- Fill in as needed for Administrative Assistants.
- Sort and distribute all incoming correspondence.
- Assist staff with administrative duties and requests.
- Receive daily prescriptions from pharmacies.
- Input and print maintenance/housekeeping work orders and schedule/input transportation requests.
- Complete monthly resident anniversary cards and weekly mailing of verbiage to board members.
- Keep the reception area neat and clean.
- Perform other duties as assigned.
Requirements
- Reading and writing skills
Location
- Mystic, CT
Work Type
- Part-time
Education Level
- High School or equivalent
Benefits
- Competitive pay
- Matching 401K retirement plan
- Work-life balance
- Career growth opportunities
About the Company
- Masonicare at Mystic is committed to supporting its employees.