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About the Role
The Housing Specialist assists clients in homeless shelters to secure and maintain permanent housing. This role involves providing housing-focused case management, advocacy, and resource coordination, as well as developing partnerships with external organizations to expand housing opportunities.
Responsibilities
- Assist individuals and families in securing permanent housing through assessments, housing search assistance, advocacy, referrals, and ongoing case support.
- Identify, inspect, and secure safe, affordable housing that meets program and Housing Quality Standards (HQS) requirements.
- Assess eligibility for affordable housing, rental assistance, subsidy programs, and other benefits.
- Develop and maintain partnerships with landlords, brokers, housing agencies, and community organizations to expand housing opportunities.
- Support clients with apartment viewings, housing applications, required documentation, and overcoming barriers to housing, including credit-related issues.
- Facilitate housing-focused workshops, maintain housing resource databases, and conduct community outreach.
- Maintain accurate case records, prepare required reports, and participate in team meetings, case conferences, trainings, and program evaluation activities.
- Represent the organization at housing-related meetings and community events.
- Perform other duties as assigned based on program and organizational needs.
Requirements
- Bachelor's degree in Human Services or a related field required.
- Bilingual in English and Spanish required.
- Minimum of one year of counseling experience.
- Minimum of two years of experience in housing services, housing development/management, real estate, or case management.
- Strong communication, case documentation, advocacy, and workshop facilitation skills.
- Ability to support individuals and families experiencing homelessness.
- Knowledge of housing resources, affordable housing programs, and community partnerships.
- Ability to collaborate with public and private housing agencies to secure permanent housing.
- Experience working with diverse and vulnerable populations, including individuals experiencing homelessness, mental health or substance use challenges, older adults, and LGBTQ+ communities.
- Familiarity with DHS regulations and DHS CARES reporting preferred.
- Proficient in Microsoft Office and other computer applications.
- Flexibility to work a varied schedule based on program needs.
- Ability to travel throughout the five boroughs of New York City to attend off-site meetings, housing inspections, apartment viewings, client visits, and other program-related activities as needed.
Skills
- Housing-focused case management
- Advocacy
- Resource coordination
- Partnership development
- Housing search assistance
- Housing Quality Standards (HQS) knowledge
- Eligibility assessment
- Workshop facilitation
- Case documentation
- Microsoft Office proficiency
Location
- New York City
Work Type
- Hybrid
- Full-time
Experience Level
- 1 year of counseling experience
- 2 years of experience in housing services, housing development/management, real estate, or case management
Education Level
- Bachelor's degree in Human Services or a related field
Salary/Compensations
- $55,000.00
Benefits
- Medical, dental, and vision insurance (CHCF covers 80% of premiums)
- 403(b) retirement plan with employer match
- Paid time off and paid holidays
- Employee assistance and wellness benefits
About the Company
- CHCF is an equal opportunity employer committed to maintaining a work and learning environment free from discrimination.
Equal Opportunity
- CHCF is an equal opportunity employer and is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information, or disability, as defined and required by state and federal laws.