Talent Manager (Administrative & Customer Support) at Robert Half | Buffalo, NY, US | Rezi

Talent Manager (Administrative & Customer Support) at Robert Half

Talent Manager (Administrative & Customer Support)

Robert Half · Buffalo, NY, US

3 weeks ago

Talent Manager (Administrative & Customer Support)

Robert Half · Buffalo, NY, US

22 days ago
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About the Role

Talent Managers negotiate and develop business with new and current clients by marketing services via telephone, video, and in-person meetings. They recruit, interview, and match skilled professionals with client opportunities, manage ongoing engagements, provide career guidance, and participate in networking events.

Responsibilities

  • Negotiating and developing business with new and current clients.
  • Marketing services via telephone, video, and in-person meetings with hiring managers and decision-makers.
  • Recruiting, interviewing, and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments, and contract to full-time opportunities.
  • Managing ongoing engagements to deliver outstanding customer service to both clients and candidates.
  • Providing ongoing communication and career guidance to candidates.
  • Participating in local trade association and networking events to increase Robert Half’s presence in the local business community.

Requirements

  • 1+ years administrative or customer support experience preferred.
  • 2+ years’ experience with Business Development in a Metrics Driven environment.
  • At least one year of success in developing new business in a multi‐call, multi‐decision maker environment.
  • Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships.
  • Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce).
  • Knowledge and familiarity with administrative and customer support department operations.
  • Positive attitude and an engaging businesslike approach.

Skills

  • Business Development
  • Sales
  • Client Relationship Management
  • Recruiting
  • Interviewing
  • Candidate Matching
  • Customer Service
  • Communication
  • Networking
  • Microsoft Office Suite
  • Salesforce

Location

  • NY BUFFALO

Work Type

  • Full-time

Experience Level

  • 2+ years experience

Education Level

  • BA/BS degree preferred

Salary/Compensations

  • $60,000 to $70,000
  • Salary is negotiable depending upon experience and location.
  • Position is eligible for a bonus based upon achievement of performance objectives.

Benefits

  • Base salary and bonus pay
  • Group health insurance benefits (medical, vision, dental)
  • Flexible spending and health savings accounts
  • Life and accident insurance
  • Adoption, surrogacy and fertility assistance
  • Paid parental leave of up to 6 weeks
  • Short/long term disability
  • Paid time off for vacation, personal needs, and sick time (up to 17 days per calendar year)
  • Up to 11 paid holidays per calendar year
  • 401(k) savings and investment plan or deferred compensation plan with an employer match of 100% on the first 3% of contributions for eligible employees.

About the Company

  • For more than 75 years, Robert Half's history of success and strong client relationships provide a level of stability few companies can match.
  • With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
  • We provide world-class training, client relationship management tools and advanced technology to help you succeed.
  • Robert Half has appeared on FORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.
  • We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work.

Equal Opportunity

  • Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities.
  • If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.
  • In your email please include: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply.
  • For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
  • For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.