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About the Role
In this role, you will play an important part by designing, evaluating, and delivering a range of responsive educational curricula and training programs to our internal staff so that they can provide compassionate care to our injured workers.
Responsibilities
- Design, develop, coordinate, and deliver operational readiness and staff development programs for Policyholder Services and claims staff.
- Own and support core team products including the Trainee Program, ongoing staff training, the Floater Adjuster Program, Curriculum Design and Learning Management System administration, department communications and PEGA.
Requirements
- Bachelor's degree or equivalent education, training, or experience
- Texas workers compensation claim handling experience
- 4 or more years of work experience in instructional design, curriculum development, training delivery, or equivalent education, training, or experience.
- Demonstrated experience mentoring, coaching, and consulting.
Skills
- Thorough knowledge of adult learning techniques.
- Demonstrated experience with learning management systems (Workday preferred) and related technologies (i.e., Pegasystems, Adobe creative suite, Microsoft products).
- Strong project management and prioritization skills.
- Strong interpersonal skills and demonstrated experience communicating with all levels of management.
Location
- Austin, Texas
- Lubbock, Texas
- Dallas, Texas
- Houston, Texas
Work Type
- Partial work-from-home
- Flex-Hybrid Work Environment
Experience Level
- 4 or more years of work experience
Education Level
- Bachelor's degree or equivalent education, training, or experience
Salary/Compensations
- $93,168.50 - $115,090.50 Per Year
Benefits
- Annual performance bonus and merit-based pay increase
- Lifestyle Savings Account ($1,000 per year)
- Automatic 4% employer contribution to retirement plan
- 401k plan with 100% employer match up to 6%
- Student loan repayment matching in 401k plan
- Three weeks’ time off for vacation
- Nine paid holidays and two personal days each year
- Day one health, Rx, vision and dental insurance
- Life and disability insurance
- Flexible spending account
- Pet insurance and pet Rx discounts
- Free on-site gym, fitness classes, and health and wellness resources
- Free identity theft protection
- Free student loan repayment and refinancing consultation
- Professional development and tuition reimbursement
- Employee referral bonus
- Free onsite snacks
- Relocation assistance
About the Company
- Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect.
- At Texas Mutual, we are proud to create a stronger, safer Texas.
- That means helping injured workers return to a productive life, empowering businesses to succeed, and giving back to our communities.
- Texas Mutual is headquartered in the diverse and growing Mueller neighborhood in Austin.
- Texas Mutual offers excellent benefits, opportunities to volunteer in the community, professional development, a modern office, a partial work-from-home work week, employee events, an on-site fitness center, and more.
Equal Opportunity
- All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.