Product Owner I (US) at TD | Greenville, SC, US | Rezi

Product Owner I (US) at TD

Product Owner I (US)

TD · Greenville, SC, US

3 weeks ago

Product Owner I (US)

TD · Greenville, SC, US

22 days ago
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About the Role

The Product Owner I is responsible for ensuring a development team creates value for the organization through customer-focused product increments. This involves aligning with other Product Owners and senior management on product vision, maintaining a prioritized product backlog, managing delivery blockers, and assessing customer feedback to maximize value and continuously improve the product or delivery process.

Responsibilities

  • Ensure a development team (pod) is creating value for the organization through the delivery of customer-focused product increments.
  • Align with other Product Owners and senior management to follow a product vision.
  • Create and maintain a prioritized product backlog.
  • Manage delivery blockers.
  • Continuously assess customer feedback.
  • Maximize value and assess how the product or delivery process can be continuously improved.
  • Contribute to a positive work environment.
  • Ensure work embodies Agile principles of transparency, collaboration, and engagement.
  • Partner with senior management to support the delivery of a product vision.
  • Continuously re-prioritize user stories that will provide the most customer or end user value.
  • Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence.
  • Review performance analytics and recommend/champion strategies to enhance the customer or end user product experience.
  • Participate in scrum or Kanban events (e.g. stand-ups, retrospectives) and express new ideas for improving product value or delivery efficiency.
  • Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes.
  • Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized.
  • Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria.
  • Manage delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogs.
  • Proactively raise issues that impede the efficient delivery of customer-focused increments.
  • Responsible for defect management and prioritization.
  • Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey.
  • Ensure on-going strategic alignment with senior management, providing feedback as appropriate.
  • Consider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities.
  • Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate.
  • Lead the submission and discussion on the Quarterly Business Review, with respect to their product.
  • Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner.
  • Monitor the regulatory environment and partner with senior management to consider changes to product strategy as needed.
  • Actively coordinate and engage in risk, quality and/or business testing management.
  • Make product delivery decisions, escalating to senior management as appropriate.
  • Actively communicate to business, technology and senior management regarding product changes and backlog priorities.
  • Serve as the single point of escalation for the development team, providing guidance and decisioning as needed.
  • Work cohesively with peers to reinforce Agile processes.
  • Compile performance metrics and share with relevant stakeholders.
  • Define OKRs in partnership with numerous stakeholders across the organization.
  • Protect the interests of the organization; identify and manage risks, and escalate non-standard, high risk activities as necessary.
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest.
  • Support team development, track team performance metrics, and provide ongoing coaching and support.
  • Provide thought leadership and / or industry knowledge for area of expertise in product area and participate in knowledge transfer within the team and business area / journey.
  • Work cohesively with Scrum Master to reinforce Agile processes.
  • Participate in personal performance management and development activities, including cross training within own team.
  • Keep others informed and up-to-date about the status / progress of delivery and / or all relevant or useful information related to day-to-day activities.
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce.
  • Act as a brand ambassador for the business area / journey and the bank, both internally and / or externally.

Requirements

  • Undergraduate degree and / or product certificate
  • 7+ years relevant experience
  • 3-5 years Product Owner or Agile related delivery experience
  • Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
  • Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

Skills

  • Product Owner
  • Agile
  • Scrum
  • Product Backlog Management
  • Customer Feedback Analysis
  • Agile Principles
  • Transparency
  • Collaboration
  • Engagement
  • Product Vision Alignment
  • Delivery Roadmaps
  • Minimum Marketable Features
  • Minimum Viable Products
  • Performance Analytics
  • Customer Experience Enhancement
  • Scrum Events
  • Kanban Events
  • User Story Prioritization
  • User Story Design
  • Definition of Done
  • Acceptance Criteria
  • Defect Management
  • Enterprise Frameworks
  • Methodologies
  • Stakeholder Management
  • Business Environment Understanding
  • Technical Environment Understanding
  • Risk Management
  • Quality Management
  • Business Testing Management
  • Product Delivery Decisions
  • Regulatory Environment Monitoring
  • Product Strategy
  • Business Stakeholder Engagement
  • Development Team Guidance
  • Agile Process Reinforcement
  • Performance Metrics Compilation
  • OKRs Definition
  • Emerging Issues Awareness
  • Regulatory Requirements Assessment
  • Risk Management Culture
  • Teamwork
  • Service Orientation
  • Innovation
  • Team Development
  • Performance Metrics Tracking
  • Coaching
  • Support
  • Thought Leadership
  • Industry Knowledge
  • Knowledge Transfer
  • Scrum Master Collaboration
  • Personal Development
  • Cross Training
  • Mentorship
  • Best Practices Sharing
  • Relationship Building
  • Diverse Workforce Support
  • Brand Ambassadorship

Location

  • Mount Laurel, New Jersey, United States of America

Work Type

  • 40 hours

Experience Level

  • 7+ years relevant experience
  • 3-5 years Product Owner or Agile related delivery experience

Education Level

  • Undergraduate degree
  • Product certificate
  • Certified Scrum Product Owner (CSPO)
  • Scaled Agile Framework (SAFe) certifications

Salary/Compensations

  • $91,000 - $136,240 USD

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training programs
  • Competitive benefits plan
  • Online learning platform
  • Mentoring programs

About the Company

  • TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
  • Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
  • More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
  • TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.
  • Together, we are reimagining what banking can be for our clients, colleagues and communities.

Equal Opportunity

  • TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
  • If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.