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About the Role
As a member of the TELUS Security Operations Center (SOC), within the Security Bureau, you will join a growing national team dedicated to monitoring and responding to security incidents. In this challenging role, you will learn, develop, and work with the latest technologies in a complex and dynamic environment. As a Level 1 Security Consultant in the SOC, you will be the first line of defense in our security environment. Using your investigative mindset, you will excel at identifying, assessing, designating, and escalating security incidents or issues that may affect our complex applications and infrastructure to the relevant teams. You are not afraid to dive in, share your findings, and make effective, timely recommendations.
Responsibilities
- Work within a collaborative and supportive team on a 24/7 rotating schedule
- Utilize cybersecurity skills to monitor alerts, triage, investigate, and manage escalations
- Conduct high-quality security investigations, escalations, and reporting
- Perform or recommend basic incident response actions and escalate as needed
- Promptly process requests, calls, and service tickets
- Attend meetings and present security reports
- Identify and recommend opportunities for use case tuning
- Document internal procedures and processes
- Analyze complex issues and collaborate with cross-functional TELUS security teams
- Act as a SOC security subject matter expert by analyzing and presenting complex investigations
Requirements
- 3 or more years of work experience in a Security Operations Center
- 2 or more years of experience managing security incidents using the Crowdstrike Falcon platform
- Ability to conduct security investigations using various platforms and technologies
- In-depth knowledge of the latest attack vectors and threat actor tactics
- Hands-on knowledge of SIEM, SOAR, servers, firewalls, IDS/IPS, EDR, and AI technologies
- Motivation and accountability in managing technical projects
- Attention to detail combined with a strong analytical mindset
- Passion for information security and a desire for continuous learning
- Ability to work with minimal supervision and manage time effectively
- Availability to work rotating shifts and participate in emergency escalation calls
- University or college degree in Information Security, Computer Science, Engineering, or a related discipline
Skills
- Cybersecurity
- Security incident management
- Security investigations
- SIEM
- SOAR
- Crowdstrike Falcon platform
- Google SecOps
- Cloud platforms (GCP, Azure, AWS)
- Professional English proficiency
Location
- National
Work Type
- 24/7 rotating schedule
Experience Level
- Level 1
- 3+ years
- 2+ years
Education Level
- University or college degree in Information Security, Computer Science, Engineering, or a related discipline
About the Company
- TELUS Security Operations Center (SOC) is a growing national team dedicated to monitoring and responding to security incidents.
- The role offers the opportunity to learn, develop, and work with the latest technologies in a complex and dynamic environment.
- This position provides opportunities to gain advanced professional security skills and in-depth expertise in security operations, managed detection and response, incident management, risk management, SIEM and SOAR platforms, and AI technologies.