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About the Role

Join Russell Cellular, a Verizon Authorized Retailer, and help deliver the best wireless experience to every customer, every time. As a Wireless Sales Representative, you'll combine relationship-building, problem-solving, and sales skills to help customers stay connected while building a rewarding career.

Responsibilities

Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
Ask questions, identify customer needs, and recommend personalized solutions.
Build lasting customer relationships through outstanding service and follow-up.
Support customers with account questions, device setup, troubleshooting, and service-related concerns.
Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
Maintain knowledge of the latest wireless products, services, and promotions through ongoing training.
Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
Work toward individual and team sales goals in a fast-paced retail environment.

Requirements

A positive attitude and passion for helping customers.
Strong interpersonal, communication, and relationship-building skills.
Motivation to learn, grow, and succeed in a sales-driven environment.
Comfort with technology and the ability to quickly learn new products and services.
Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
Retail, sales, or customer service experience is preferred but not required.
Ability to lift up to 50lbs.

Skills

Sales
Customer Service
Relationship Building
Problem-Solving
Technology
Communication

Location

Nationwide

Work Type

Full-time
Retail

Experience Level

Entry Level

Salary/Compensations

$14.00 per hour base rate plus uncapped commission
Average earnings up to $19.00 per hour

Benefits

Medical, dental, vision, and life insurance benefits.
401(k) with employer matching opportunities.
Paid time off, paid sick leave, and company holidays.
Employee Assistance Program (EAP).
Verizon discounts, sales contests, and performance incentives.
Career development, advancement opportunities, and paid training.
Same day pay options.

About the Company

Since 1993, Russell Cellular has grown into one of the nation's largest Verizon Authorized Retailers, serving customers through hundreds of locations across the country.
We are committed to developing our people, supporting our communities, and creating opportunities for employees to grow personally and professionally.
As a Wireless Sales Representative, you will practice Russell Cellular’s core values of Integrity, Expertise, Initiative and Service and will live out our brand foundation of Care for Every Person with your team, customers and members of the communities in which we do business.

Equal Opportunity

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.