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About the Role

This role oversees a community in an efficient and profitable manner by fostering an environment of satisfaction and well-being for residents and associates, consistent with company and owner goals. The incumbent must possess a high degree of professionalism and positive engagement.

Responsibilities

Ensure a positive experience for the entire resident life-cycle.
Implement a system for providing all necessary services to residents, including prompt action to correct complaints.
Serve as an advocate for residents by effectively communicating concerns to senior leadership.
Function as a resource center for residents on all matters affecting their community-living experience.
Responsible for all resident events and retention programs.
Refer residents as necessary to appropriate services and agencies.
Maintain a secure, confidential file for each resident.
Understand the current financial health of the assigned community by regularly reviewing budget comparisons.
Produce financial growth for the community through marketing and leasing new and turnover units, as well as additional revenue streams.
Manage and execute all budgets, rent rolls, projections, and occupancy goals.
Implement a system to achieve 0% rent delinquency.
Prepare and produce monthly reports and financials accurately and timely.
Prepare the Property Annual Operating Budget with the Regional Manager.
Prepare and submit subsidy vouchers (when applicable).
Oversee large capital projects and communicate between multiple departments (when applicable).
Challenge team members to achieve higher performance levels by establishing and communicating goals.
Coordinate and oversee on-site operations, including budget implementation, compliance, vendor relationships, rent collections, and accounts payable.
Promote high-performing team execution through regular feedback, training, and development.
Empower collaboration and inclusivity, building trust and transparency.
Demonstrate effective communication skills with residents, community, agencies, owners, and team members.
Regularly assess employee performance through on-the-spot feedback and performance reviews.
Recognize high-performing team members and manage underperforming team members by establishing clear expectations.
Respond to team member concerns, maintenance issues, resident problems, security breaches, and emergencies.
Create and supervise personnel schedules to ensure maximum operational efficiency.
Ensure the community's curb appeal is immaculate at all times.
Conduct all business in accordance with company policies, Fair Housing, ADA, and all other apartment industry laws.
Meet compliance and eligibility requirements established by local, state, and/or federal agencies.
Ensure proper procedures are followed as detailed in employee and management handbooks.
Respond to potential housing violations and liability concerns.
Seek approval and guidance from the Regional Manager within specified parameters.

Requirements

5-7 years of experience in the property management industry
2+ years of experience as a community/property manager
Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation.
Proven effective and efficient leadership experience.
Knowledge of LIHTC and Tax Credit qualifications required.
Strong interpersonal, verbal, and written communication skills
Capacity to interact effectively with senior executives.
Ability to work well under time and other constraints.
Professional presentation and appearance
Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet, and email

Skills

Interpersonal skills
Verbal communication skills
Written communication skills
Leadership skills
Microsoft Office Suite (Word, Excel, PowerPoint)
Internet navigation
Email communication

Location

Regionally based (travel required)

Work Type

Full-time
Onsite

Experience Level

5-7 years in property management
2+ years as community/property manager

Salary/Compensations

$30.79 - $32.79 USD per hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k)
Personal time off
Paid holidays

About the Company

Avanath is a top property management company focused on providing affordable housing.
The company's purpose is cultivating the American Dream, making a difference in residents' lives.
Avanath is committed to creating an unforgettable experience as a great place to live, work, and be.

Equal Opportunity

Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
DEI is at the core of Avanath’s operating and investment philosophy.
Embraces and encourages employee differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics.
Diversity initiatives include recruitment, selection, compensation, benefits, professional development, training, promotions, transfers, and developing a work environment built on gender and diversity equity.
Promotes respectful communication and cooperation.
Encourages teamwork and employee participation, permitting representation of all groups and employee perspectives.
Supports work/life balance through flexible work schedules.
Encourages employer and employee contributions to communities to promote understanding and respect for diversity.