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About the Role

MERGE is a marketing and technology agency focused on the health and wellness sector, utilizing AI and storytelling to create meaningful brand interactions. We aim to empower healthier, happier lives through Whole Human Marketing and foster a superior work experience for career growth.

Responsibilities

Serve as the primary system administrator for all Workfront environments (Production, Preview, and Custom Refresh Sandboxes).
Manage and configure system-wide preferences, including project preferences, custom forms, job roles, teams, and groups.
Oversee global review and approval processes, including automated workflows and milestone paths.
Actively participate in the full lifecycle of Workfront configuration, from requirements gathering to testing and deployment.
Manage system branding to align with internal guidelines.
Coordinate with TechOps regarding SSO configuration and audit logs.
Implement a recurring audit schedule for custom forms and fields.
Establish a formal change management process for configuration updates.
Manage user lifecycle, including creating accounts, assigning licenses, and modifying user profiles.
Enforce the "Deactivate, Don't Delete" policy for historical data.
Design and maintain user access levels and permissions.
Develop a standardized onboarding/offboarding workflow for user management.
Manage the UI configuration and layout templates for tailored user experiences.
Create and define custom work schedules for accurate resource planning.
Lead the management of document integrations and proofing workflows.
Ensure configuration and data are structured to facilitate AI engagement and reporting.
Develop and maintain sophisticated reports and dashboards.
Deliver ad hoc data extracts and system audits.
Create a shared "Report Library" with standardized templates.
Manage the organization’s release schedule and conduct impact assessments for new features.
Develop and distribute release notes and provide training to end-users.
Advise on Workfront best practices, change management, and governance.
Establish a Workfront "Center of Excellence" or user champion group.

Requirements

Minimum 5+ years of hands-on Adobe Workfront administration experience.
Demonstrated experience managing complex Workfront environments, including custom form development, layout templates, and resource management features.
Deep expertise with Workfront reporting, including advanced filters, groupings, and wildcard variables.
Strong understanding of project management methodologies and organizational hierarchies.
Exceptional communication skills, able to translate business requirements into technical configurations.
Experience with release management and sandbox testing protocols.
Working knowledge of Native Workfront Integrations.
Adobe Workfront Professional/Administrator certification is preferred.
Familiarity with Workfront Planning configuration and best practices is preferred.
Experience in the Advertising, Media, or Professional Service industry is preferred.
Working knowledge of Workfront Proof and automated review workflows is preferred.
Hands-on experience with Google Suite (Docs, Sheets, Drive) is preferred.
Experience implementing or managing AI-assisted features is a plus.
Experience supporting Workfront integrations with third-party systems is a plus.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa.

Skills

Adobe Workfront administration
User management
Custom form creation
Project template creation
Layout templates
Sandbox environment management
Reporting
Work management best practices
AEM Assets integration
GenStudio integration
Firefly integration
Creative Cloud integration
System configuration
SSO configuration
Audit logs
Change management
User lifecycle management
Data security
Resource planning
Document integrations
Proofing workflows
AI engagement
Data analytics
Release management
Impact assessments
End-user training
Project management methodologies
Organizational hierarchies
Communication skills
Technical configurations
Sandbox testing
Native Workfront Integrations
Workfront Planning configuration
Google Suite (Docs, Sheets, Drive)
AI-assisted features
Third-party system integrations

Location

Chicago
New York City
Boston
Kansas City
Raleigh
Denver
Atlanta
St. Louis
Remote (U.S. based)

Work Type

Hybrid
Remote

Experience Level

5+ years of hands-on Adobe Workfront administration experience

Salary/Compensations

$77,800 - $114,100

Benefits

Medical
Dental
Vision
Life Insurance
401K
Lifestyle Spending Account
Employer Paid Life & Disability Insurance
Flexible Time off & Holidays

About the Company

MERGE is a marketing and technology agency purpose-built for the intersection of health and wellness.
We are united by our North Star: to unite people and brands to empower healthier, happier lives.
MERGE has hubs in Chicago, New York City, Boston, Kansas City, Raleigh, Denver, Atlanta, and St. Louis.
MERGE believes in transparency and equity.
MERGE is proud to be an Equal Opportunity Employer.
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities.

Equal Opportunity

MERGE is proud to be an Equal Opportunity Employer.
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!