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About the Role
This role is part of The Hub, Fish’s remote-first group of professionals, supporting the Risk Management Department. Hub employees work primarily from home with no expectation of a regular in-office presence.
Responsibilities
- Coordinate intake by entering required information into the Firm’s new business intake system and monitoring the intake process to minimize workflow delays.
- Support attorney and staff expectations by communicating project status and issues and escalating as appropriate.
- Act as a point of contact for procedural guidance related to new matter intake and engagement terms document reviews.
- Prepare Engagement Letters using established templates and guidelines, ensuring alignment with Firm policies and legal requirements.
- Assist with the review of Engagement Letters and OCGs by coordinating with internal departments to identify relevant issues and help draft responses for internal and external stakeholders.
- Maintain centralized documentation and serve as liaison for client engagement terms and information requests, ensuring timely and accurate communication.
- Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts to meet Firm objectives.
Requirements
- Bachelor’s degree in business administration or equivalent experience.
- 3+ years related professional experience, preferably in the legal or professional services industry.
- Knowledge of drafting and reviewing Engagement Letters and responding to client and internal questions regarding such documents is preferred.
- Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics is preferred.
- Ability to recognize potential issues in requests and appropriately escalate to supervisors or subject matter experts.
- Ability to summarize and organize information clearly and concisely for internal use or communication.
- Proficient in standard Firm software tools (e.g. Outlook, Word, Excel, PowerPoint), with a willingness to learn and navigate new systems (e.g. billing/accounting, relational databases).
- Working knowledge of Adobe and Word are required.
- Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Ability to work independently with moderate supervision, while adhering to established timelines and procedures.
- Demonstrated professionalism and effective communication, with a commitment to providing high-quality service.
- Ability to be flexible and responsive to business needs, including adjusting work hours when necessary.
- Ability to change and adapt to current and future responsibilities, circumstances, systems, team dynamics, and adherence to the firm’s policies and procedures.
- Ability to work pacific time zone hours is required.
- Employees who reside within commuting distance of the Minneapolis office are expected to attend a monthly in-person team meeting.
- This role will support pacific time zone hours. If in the central time zone the hours for this role are 11am-7:30pm.
Skills
- Outlook
- Word
- Excel
- PowerPoint
- Adobe
Location
- Remote
- Minneapolis
- Chicago
- San Diego
- Silicon Valley
Work Type
- Remote-first
- Full-time
Experience Level
- 3+ years related professional experience
Education Level
- Bachelor's degree in business administration or equivalent experience
Salary/Compensations
- $51,000 - $64,000 annually
Benefits
- Competitive pay
- Discretionary bonus opportunities
- Comprehensive medical and dental coverage
- Generous paid time off
- Tuition reimbursement
- Award-winning retirement and profit sharing plans with employer contribution
- Family-friendly atmosphere with back-up child care
- Health and wellness initiatives
About the Company
- Fish & Richardson is the premier global intellectual property law firm, trusted by the world’s most innovative and influential companies.
- Established in 1878, Fish has more than 400 attorneys and technology specialists in the U.S., Europe, and China.
- Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives.
Equal Opportunity
- As a firm that serves the world’s greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives.
- Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm.