School Lettings Assistant/Customer Service Assistant at School Space | GB | Rezi

School Lettings Assistant/Customer Service Assistant at School Space

School Lettings Assistant/Customer Service Assistant

School Space · GB

3 weeks ago

School Lettings Assistant/Customer Service Assistant

School Space · GB

22 days ago
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About the Role

School Space partners with schools to rent out their facilities to the community during evenings and weekends. This role is crucial for ensuring customers receive great service and have the necessary support during their bookings, acting as a key holder and on-site presence.

Responsibilities

  • Opening and closing assigned local school/s in the evenings and weekends, acting as a key holder and remaining onsite throughout customer bookings.
  • Providing excellent customer service and communicating school updates to the operations team.
  • Performing necessary checks and tidying up after bookings.
  • Setting up and clearing away tables and chairs, including moving exam desk setups as needed.

Requirements

  • Experience in offering exceptional customer service.
  • A flexible, organised, and timely approach to work.
  • Ability to provide feedback on operational effectiveness.
  • Confidence and strong communication skills.
  • Commitment to a social/community cause.
  • Must pass a clear enhanced DBS check.

Skills

  • Organization
  • Customer service
  • Communication

Location

  • The Charter School Bermondsey, Keeton's Road, London, SE16 4EE

Work Type

  • Part time
  • Permanent
  • Evenings
  • Weekends

Experience Level

  • Entry level

Salary/Compensations

  • £12.75 per hour

Benefits

  • Pension
  • Annual leave entitlement
  • Shift swapping flexibility
  • Satisfaction from supporting community groups and schools
  • Access to development opportunities

About the Company

  • School Space creates thriving schools at the heart of thriving communities by facilitating the rental of school facilities to the community during evenings and weekends.
  • Core values include Transparency, Positivity, Initiative, Community, Passion, Learning, and Ownership.
  • The company operates across 70+ schools with a team of over 200 part-time Community Connectors.

Equal Opportunity

  • School Space is an equal opportunity employer and values diversity.
  • Does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.