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About the Role

As an Intern, you'll play a vital role in the success of Enterprise Mobility while gaining first-hand experience of what it takes to run a successful customer-focused business. Working in one of our flagship retail branches, you'll spend your time interacting with customers, delivering exceptional service, and developing valuable sales skills in a fast-paced environment. You'll learn how every customer interaction contributes to the overall success of the branch and gain a deeper understanding of how sales, service and operational excellence work together to drive business results. This is real-world experience from day one. You'll take ownership of meaningful responsibilities, work alongside experienced colleagues and develop highly transferable skills that will help you stand out when entering the job market.

Responsibilities

Deliver exceptional customer experiences at every stage of the rental journey and build rapport with customers.
Confidently handle enquiries, reservations and concerns.
Understand customer needs and recommend products and services that provide the right solutions.
Work collaboratively with colleagues to deliver exceptional customer service.
Support branch objectives and contribute to a positive team environment.
Support customers by clearly explaining rental agreements, vehicle features and additional products.
Gain insight into how a successful branch operates day to day.
Understand how great customer service and sales directly impact business success.
Gain insight into fleet management and logistical planning.
Gain insight into business development and local marketing activity.

Requirements

We accept applications for our Management Placement/Internship Programme from all undergraduate university students regardless of university attended and subjects being studied.
Our assessment is based on how you perform against our competencies and will judge you on that alone.
Successful candidates must be available to commence on one of the following dates: 17th May, 24th May or 7th June 2027.
Candidates must be available to remain on the internship programme until Friday 3rd September 2027 with the potential to extend based on university schedule and business need.
Please let us know about any accommodations you may need to participate in our recruitment process.
Please limit your application to only one job posting based on where you live and/or plan to work.

Skills

Sales skills
Customer service
Communication
Teamwork
Collaboration

Location

Croydon

Work Type

Internship

Experience Level

Undergraduate university students

Education Level

Undergraduate university students

About the Company

Enterprise Mobility is a family-owned, global mobility leader with a $39 billion turnover and nearly 90,000 team members, operating in 95 countries.
Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business.
We are this year’s Higherin Best Student Employer and a Times Top 100 Graduate Employer.
Our doors are open to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought.