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About the Role

Expedia Group helps travelers explore the world by connecting them through consumer brands, a B2B network, and travel advertising. This role contributes to meaningful work that helps millions discover, book, and experience travel with more ease, confidence, and joy, fostering a supportive environment for career growth and flexibility.

Responsibilities

Configure ICM platform and deliver solutions.
Translate incentive-plan requirements, terms and conditions, and business rules into ICM platform configurations.
Own or contribute to functional design, configuration, testing, deployment, and post-release validation for new plans, plan changes, and enhancements.
Document calculation logic, data flows, configuration decisions, dependencies, and operational procedures.
Identify opportunities to improve reliability, scalability, and user experience using ICM platform capabilities, best practices, and approved AI tools.
Use AI-assisted approaches to accelerate requirements analysis, configuration drafting, reuse of proven patterns, identification of edge cases, and preparation of configuration documentation, validating all AI-generated outputs.
Own or support data integrations into the ICM platform from HR, attainment, and other operational data sources.
Monitor data loads and investigate failures, missing records, mapping issues, and data-quality exceptions.
Partner with Analytics, Data/Engineering, and HR Operations to validate source data and reconcile discrepancies.
Use SQL to inspect, validate, and troubleshoot data across multiple sources.
Create and maintain test plans, test cases, test scripts, regression coverage, and release evidence.
Use AI-supported QA to compare requirements with configurations, expand test coverage, identify inconsistencies, summarize test results, and highlight likely regression risks, with human review.
Validate plan calculations and downstream outputs when configurations change or defects are fixed.
Apply disciplined change-management practices, including documentation, approvals, testing, and traceability.
Support SOX and audit requirements related to plan configuration, data connections, user access, and change management.
Support Incentive Operations during payout and accrual cycles, investigating calculation errors, data discrepancies, and system issues.
Triage production problems, assess impact, coordinate resolution, and communicate status clearly to stakeholders.
Work with the ICM platform vendor support team to diagnose critical errors, test fixes, and coordinate safe production rollouts.
Use AI-assisted triage and analysis to summarize errors, identify patterns, develop root-cause hypotheses, and accelerate runbook updates.
Help turn recurring incidents into permanent fixes, improved controls, or clearer operating procedures.
Review and manage user access rights and support license provisioning in the ICM platform.
Maintain a prioritized backlog of features, configuration changes, defects, technical debt, and control improvements.
Estimate effort, identify dependencies, and communicate timelines and risks for delivery work.
Build trusted relationships with technical and non-technical partners, explaining system behavior and trade-offs clearly.

Requirements

Four or more years of hands-on programming, configuration, or technical administration in an Incentive Compensation Management (ICM) platform such as Captivate IQ, SAP Callidus Commissions, Varicent or comparable platforms.
Practical experience configuring calculation logic, testing plan changes, troubleshooting defects, and supporting production releases.
Strong SQL skills and experience integrating, validating, or reconciling data from multiple sources.
Demonstrated ability to create structured test plans, test cases, test scripts, and regression coverage.
Ability to translate business requirements and incentive-plan rules into robust technical solutions.
Strong analytical, problem-solving, and investigative skills, with close attention to detail.
Clear written and verbal communication, including the ability to work effectively across Operations, Analytics, HR, Finance, IT, and vendor teams.
Ability to manage competing priorities in a controlled, deadline-driven environment.
Understanding of sales incentive plans, pay cycles, accruals, attainment data, and terms and conditions.
Experience with Workday or other HR-system data flows.
Experience with data tools such as Querybook, Tableau, or equivalent platforms.
Experience and ability to use AI in ICM plan configuration and rollout, including configuration support, test design, regression analysis, defect triage, maintenance, and technical documentation.
Experience using JIRA for ticketing, backlog, release, and change management.
Experience applying SOX, audit, access-control, or other governance requirements to a compensation or financial-technology system.
Curiosity, technical adaptability, and enthusiasm for learning new technologies.

Skills

ICM platform configuration
Solution delivery
Incentive plan configuration
Business rule translation
Functional design
Testing
Deployment
Post-release validation
Documentation
AI tools
Data integrations
Data quality monitoring
SQL
Test plan creation
Test case creation
Test script creation
Regression coverage
AI-supported QA
Change management
SOX compliance
Audit support
Operational support
Troubleshooting
Vendor support
User access management
Backlog management
Stakeholder management
Workday
Querybook
Tableau
JIRA

Location

Prague

Work Type

Full-time

Experience Level

Four or more years of hands-on programming, configuration, or technical administration in an ICM platform

Salary/Compensations

Kč772,500.00 to Kč1,081,500.00
Potential to increase pay up to Kč1,236,000.00

Benefits

Medical coverage
Dental coverage
Vision coverage
Paid time off
Employee Assistance Program
Wellness reimbursement
Travel reimbursement
Travel discounts
International Airlines Travel Agent Network (IATAN) membership

About the Company

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.
Across our brands and business, we help travelers explore the world with confidence and ease.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.