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DHL Supply Chain is seeking a First Line Manager to manage day-to-day operations, ensuring flight success and excellence in aviation logistics.

Manage the day-to-day allocation and deployment of cleaning teams utilizing the PDA system linked to INFORM.
Set clear priorities for the Cabin Quality Supervisor.
Take responsibility for operational performance during the shift, including training plans and quality.
Ensure shift briefs are delivered for all cleaning teams and operational priorities are communicated effectively.
Manage colleagues, including all people processes (RTWs, absence, disciplinary issues, performance management).
Oversee the deployment of cleaning teams to meet the flight schedule and ensure Cat 1 waste processes are carried out and aircraft are supplied with correct stock.
Manage stakeholder relationships during the shift, addressing queries and complaints, and escalating to the Airside Shift Manager where appropriate.

Hold a valid UK driving license.
Preferred experience within Aviation.
Management experience.
IT literate.
Strong people management skills.
Be able to provide five years' UK address history.
Be able to provide five years' reference history (employment/education/benefit claim/character).
Pass a pre-employment Drug and Alcohol test.

Generous pension scheme with an 8% employer contribution and 4% employee contribution.
Free confidential 24/7 GP consultations.
Hundreds of retail and lifestyle discounts.
Affordable loans, savings schemes, and free mortgage advice.

DHL Supply Chain is the world's leading logistics company, providing top-notch ground handling services at numerous UK airports.
We are the global leaders in supply chain management with 188,000 people in over 50 countries.
Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

First Line Manager at Aviation & Travel

First Line Manager