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About the Role
Spectrum Vision Partners / OCLI Vision is seeking an experienced Ophthalmic Technician – Level 3 to provide advanced clinical support and deliver exceptional, patient-centered ophthalmic care. Level 3 technicians perform advanced patient workups and diagnostic testing, support multiple ophthalmic subspecialties, assist with complex cases, and serve as a clinical resource for other technicians. This role also contributes to quality improvement, team development, and a positive office culture while maintaining quality, safety, and organizational standards.
Responsibilities
- Complete patient intake and workups, document relevant histories, prepare patients for testing, and support accurate clinical records.
- Perform ophthalmic testing and measurements, operate and maintain diagnostic equipment, assist with office procedures and refraction when applicable, and process specimens as assigned.
- Process, review, and track prior authorization requests; communicate patient needs and urgent concerns; and support smooth patient flow.
- Assist with complicated cases, recognize complex patient needs, handle escalated patient interactions, and communicate appropriately with providers and the clinical team.
- Train, mentor, and guide Ophthalmic Testers and Ophthalmic Technicians; share clinical knowledge and support effective teamwork.
- Participate in quality improvement initiatives, promote consistent clinical practices, and support office culture, engagement, safety, and patient-centered care.
Requirements
- High school diploma or equivalent required.
- Experience with EMR/EHR applications preferred; NextGen is preferred but not required.
- Previous customer service and/or medical experience preferred, but not required.
- Must have successfully achieved COA certification or have the ability to obtain it within one year of employment.
- Advanced clinical judgment, strong communication, and ability to support multiple ophthalmic subspecialties.
- Ability to train and mentor team members and assist with more complicated cases.
- Ability to travel between multiple offices, as needed.
- Completion of the Ophthalmic Technician Level 3 competency checklist within 90 days of hire is required.
Skills
- Advanced clinical judgment
- Strong communication
Work Type
- Full Time
- Day Shift
Experience Level
- Level 3
Education Level
- High school diploma or equivalent
About the Company
- Spectrum Vision Partners supports OCLI Vision, one of the largest multispecialty ophthalmology networks in the U.S. Together, we're committed to delivering exceptional eye care through teamwork, compassion, and a patient-first approach.
Equal Opportunity
- Spectrum Vision Partners is an Equal Opportunity Employer. We are committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants without regard to any legally protected status.