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About the Role
SPS is seeking polished, personable, and service-driven VIP Experience and Photography Hosts to create memorable experiences for guests at The Rink at Rockefeller Center. As a VIP Experience and Photography Host, you’ll welcome VIP guests, guide them through their skate experience, anticipate their needs, and help capture picture-perfect moments with Rockefeller Center’s iconic holiday backdrop.
Responsibilities
- Deliver warm, personalized VIP hospitality from arrival to departure
- Welcome guests, verify tickets, provide wayfinding, and assist with the VIP Skate experience
- Capture high-quality guest photos at signature locations, including the Christmas Tree and Holiday Chalet
- Help guests pose naturally and confidently for memorable photos
- Operate camera and tripod equipment — full training provided
- Assist with skate rentals, guest flow, retail transactions, and general Skate House operations
- Keep VIP and photography areas polished, organized, and guest-ready
Requirements
- Warm, confident, and polished guest presence
- Strong communication and customer-service skills
- Hospitality, guest services, events, retail, or photography experience preferred
- Comfortable learning camera equipment and posing techniques
- Able to thrive in a fast-paced, high-volume environment
- Available for weekends, holidays, early mornings, evenings, and peak periods
- Ability to stand and move around for extended periods throughout the shift
- Ability to lift, carry, and reposition photography equipment and other job-related items as needed
- Comfortable working on or near the ice and in both indoor and outdoor areas
- Ability to work in changing winter conditions, including cold temperatures, rain, snow, and wind
- Ability to safely operate camera equipment in both tripod and free-standing setups
Skills
- Photography experience is highly desirable but not required
Location
- New York City
Work Type
- Seasonal
- Temporary
- Part-time
Salary/Compensations
- $21—$24 USD
Benefits
- Career Growth opportunities
- Learning & Development programs
- Talent recognition programs
- Paid Time Off (Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked)
- Bonuses for employee and client referrals
- Medical
- Dental
- Vision
- HCFSA
- DCFSA
- HSA
- Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Legal Program
- Identify Theft Protection
- Pet Discounts
- Pet Insurance
- Group Home and Auto Insurance
- EAP
- Short Term Disability
- Life Insurance
- Education Discounts
- 401k w/ matching
- Entertainment Discounts
About the Company
- SPS is a global workplace solutions and business transformation company operating in more than 20 countries.
- Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
- Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
Equal Opportunity
- At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
- SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
- SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.