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Don't guess if your resume is good enough.
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About the Role
The Leasing Associate position is responsible for the leasing, marketing, and maintaining positive resident relations. This role involves handling lease signings, acting as a landlord, performing clerical work, managing initial applications, collecting rent, maintaining occupancy, and re-certifying assisted housing tenants.
Responsibilities
- Ensure model and target apartments are ready for showing.
- Maintain work areas, common areas, and the office in a clean and orderly manner.
- Complete lease forms and collect rental deposits.
- Market the property effectively by answering questions, conducting tours, and promoting community amenities.
- Possess thorough knowledge of lease terms, specifications, and community policies.
- Complete resident move-outs according to policy and maintain knowledge of Housing Authority policies and procedures.
- Conduct regular "shopping" of competitive properties to stay informed about market conditions.
- Develop and maintain a resident retention program under the direction of the Property Manager.
- Maintain all resident and property files.
- Handle resident requests and complaints courteously and efficiently.
- Maintain a professional appearance and attitude at all times.
Requirements
- 1+ years of tax credit experience.
- Property leasing, sales, and/or customer experience.
- Knowledge of HUD rules and regulations, as well as policies and procedures of low-income housing programs.
- Excellent follow-up skills via email and phone.
- Experience with Microsoft Office Suite including Word and Excel.
- Must be able to read documents, computer screens, and data.
- Must be able to hear and understand verbal communications in person and over the phone or computer.
- Must be able to use mobile devices and applications for work-related tasks.
- A flexible schedule is required, including weekdays, nights, and weekends as needed.
- Employment is contingent upon successful completion of a background check.
- A valid driver’s license is preferred.
Skills
- Onesite experience a plus
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1+ years
Benefits
- Top industry pay
- Comprehensive benefits
- Weekly pay
- Comprehensive healthcare coverage
- Employer-paid employee assistance, mental health, and wellness programs
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
- 401(k) with robust company match
- Opportunities for professional development, career growth, and role-based learning plans
- Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
- Paid time off plus floating holidays and volunteer days
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
About the Company
- At RPM, we’re in the business of extraordinary.
- We believe people-first is the way to success.
- Join us and start your extraordinary journey today.
- RPM Living participates in E-Verify.
Equal Opportunity
- RPM Living is an Equal Opportunity Employer.
- If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.