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About the Role
We are seeking an experienced Technical Operations Engineer to manage and operate critical infrastructure within our London office. This role involves hands-on system operations, maintenance, commissioning, and optimization to ensure 24/7 reliability for trading floors, amenity spaces, and mission-critical environments.
Responsibilities
- Ensuring mission-critical systems meet the demanding requirements of a high-performance trading environment
- Contributing to continuous improvement initiatives while maintaining the highest standards of operational excellence
- Leading diverse projects ranging from planned maintenance to system upgrades and emergency responses
- Implementing innovative solutions and optimising building automation systems
- Managing relationships with external vendors, contractors and consultants
- Being part of an on-call rotation for nights and weekends to quickly respond to critical system emergencies
Requirements
- Professional training or equivalent experience in building service engineering, with expertise in electrical, mechanical or building services
- Demonstrate strong technical abilities, excellence in execution, sound judgement and a willingness to learn
- Adaptable, able to harness collective brainpower and take the lead
- 5+ years of experience in mission-critical facility operations (e.g., banking environments, trading floors, data centres, or similar 24/7 environments)
- Proficient in building services, including plant infrastructure, HVAC, CRACs, UPSs, generators, fire prevention systems and building management systems
- Strong technical aptitude with computer systems and a willingness to learn new software and control platforms in an IT-centric environment
- Skilled in reviewing construction documents, testing/commissioning scripts and approving RAMs for critical scopes of work
- Demonstrated ability to troubleshoot field issues independently and make well-reasoned engineering decisions to manage operational risks
- Excellent written and verbal communicator; able to explain complex technical issues clearly to diverse audiences
- Comfortable working with technical and non-technical colleagues across departments and business areas
- Can prioritise tasks effectively and stay organised; can balance assigned work required for constantly evolving environments
- Fluent in English
Skills
- Building service engineering
- Electrical systems
- Mechanical systems
- Building services
- Computer systems
- Software and control platforms
- Reviewing construction documents
- Testing/commissioning scripts
- Approving RAMs
- Troubleshooting field issues
- Engineering decision-making
- Communication (written and verbal)
- Prioritization
- Organization
Location
- London
Work Type
- Onsite
- Full-time
Experience Level
- 5+ years of experience
About the Company
- Our collaborative environment supports professional growth, and we value those who can adapt, harness our firm's collective brainpower and take the lead.