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About the Role
Edelman is developing AI-enabled products to support communications strategy. This role will own a core part of this experience, focusing on helping client teams develop earned-first, data-backed strategy and creative. It's a collaborative position at the intersection of AI, product, and marketing, requiring close partnership with engineering and design to create intuitive, scalable products.
Responsibilities
- Define priorities, roadmap, backlog, and requirements for earned-first strategy and creative workflows.
- Conduct user research, including interviews and workflow observation, to understand user behavior and identify areas for technological improvement.
- Translate complex agency workflows into clear user journeys and intuitive product experiences.
- Manage stakeholder relationships across various teams to align needs and prioritize product development.
- Collaborate with engineering to translate user and business needs into clear requirements and user stories.
- Identify opportunities to use generative AI and automation to enhance communications work.
- Define data requirements for product experiences and collaborate on data integrations and pipelines.
- Prototype, pilot, and iterate on product ideas based on user feedback and defined success metrics.
Requirements
- Approximately 3-5 years of relevant experience in product management, product ownership, digital product delivery, technology or solutions consulting, or a related role.
- Experience owning technically complex software products from discovery through iteration, ideally with full-stack engineering teams.
- Strong product judgment and technical fluency, including discussions on APIs, integrations, data flows, and architecture.
- Hands-on familiarity with generative AI and modern AI product development.
- Strong stakeholder research and management skills to uncover needs and build alignment.
- Strong user and UX instincts to translate complex workflows into simple, usable experiences.
- Experience in communications, PR, marketing, advertising, consulting, agency, or client-service environments.
- Excellent communication, prioritization, and problem-solving skills in ambiguous, fast-moving environments.
Skills
- Earned media
- Corporate communications
- Communications strategy
- Creative strategy
- Media intelligence
- Social listening
- Audience or consumer insights
- Marketing and communications datasets
- Third-party data integrations
- APIs
- Data pipelines
- AI-enabled workflow products
- RAG
- Agents
- LLM APIs
- Prompt or context design
- AI evaluation
- Prototyping
- Figma
- Vercel v0
- AI-assisted development
- Internal enterprise product development
- Change management
Location
- Remote
Work Type
- Full-time
Experience Level
- 3-5 years
Salary/Compensations
- $60,000-$85,000 a year
Benefits
- Annual bonuses
- Paid Time Off policy
- Medical and dental insurance
- Vision
- 401K
- Life insurance
- Disability insurance
- Travel assistance
- Wellness programming
About the Company
- Edelman is building a new generation of AI-enabled products and workflows to support how communications teams develop earned-first strategy.
Equal Opportunity
- Edelman is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.