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About the Role
The Waldorf Astoria New York is seeking a Server - Yoshoku to unveil a new era of luxury which embodies the spirit of New York City. Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers.
Responsibilities
- Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
- Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
- Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly
- Make sure the food service station is always fully stocked, clean, and organized
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
Requirements
- At least 2 years of serving experience in a fine dining luxury environment
- Knowledge of Japanese cuisine
- Experience working in a Michelin and / or Forbes rated environment is required
- This position is part of the Local 6 Union which requires complete open availability
- Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established
- Must be comfortable with a schedule and hours that may vary from week to week
Location
- New York City
Work Type
- Full-time
Experience Level
- 2 years
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Dedicated caregiving concierge services
- Crisis concierge for practical support and emotional care
- Free counseling and support through our Employee Assistance Program (EAP)
- Generous paid time off (PTO)
- Variety of health plans
- Retirement plans
About the Company
- After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure.
- With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership.
- In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
- At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
- Find our Yoshoku, Japanese dining through the Park Avenue entrance of the hotel, where an a la cart menu reinterprets traditional Japanese culinary practices through a contemporary lens. A refined Wagashi tea service will be available in the afternoon.
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.