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About the Role
We are seeking an experienced and proactive Front Office Support Engineer to join our expanding global Front Office Support and Automation team in London. The Front Office Support team is embedded within our Portfolio Management and Trading teams, providing monitoring, maintenance, and support of our most business-critical systems. You will be responsible for solving complex problems for our investment professionals and stakeholders and will serve as the first point of contact for troubleshooting any issues with our trading platform.
Responsibilities
- Triage, diagnose, and resolve real-time trading issues across our Order Management System (OMS)/Execution Management System (EMS), Bloomberg, and proprietary trading and execution tools/systems.
- Act as the technology "first responder" - our liaison and primary bridge between our front office users (traders and Portfolio Managers) and core engineering teams, translating trading requests into actionable technical work.
- Maintain and evolve our monitoring, alerting, and post-incident review processes, and help drive a culture of accountability and continuous improvement.
- Lead projects from ideation and requirements gathering through to production.
Requirements
- 4+ years of financial services experience supporting traders and Portfolio Managers (ideally at a hedge fund, investment bank, or electronic market-maker).
- Experience working with Order Management Systems (OMS), Execution Management Systems (EMS), and Portfolio Management Systems (PMS) trading stacks.
- Experience supporting front office vendor trading systems (e.g. Portware, Enfusion, Neovest).
- Knowledge of equities, futures, FX, and/or options trading strategies.
- Working knowledge of trading workflows, FIX, market data vendors (Bloomberg, LSEG/Refinitiv), and broker algos.
- Excellent verbal and written communication - ability to translate and explain complex issues to non-technical users.
- Ability to maintain composure under pressure, take initiative in problem-solving, and identify root causes.
- Strong sense of ownership and a track record of delivering results.
Skills
- SQL
- FIX Protocol
- Excel/VBA
- Python
- AI tooling
- Business analysis
- Project management
- APIs
- Derivatives
- Valuation
Location
- London
Work Type
- Full-time
Experience Level
- 4+ years
About the Company
- Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors.
- We leverage both internal and external portfolio manager teams around the world, seeking to capitalize on inefficiencies and opportunities within the markets.
- We draw from decades of experience and a significant investment in proprietary technology, infrastructure and risk analytics to invest across four main strategies: Quant, Tactical, Fundamental Equity and Discretionary Macro & Fixed Income.