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About the Role
The Program Monitor helps maintain a safe and peaceful environment where clients can begin addressing their personal needs. This frontline role is responsible for ensuring the safety, integrity, and security of the Center while documenting daily activities. The position also supports overall program operations through essential administrative tasks.
Responsibilities
- Observe all persons entering and exiting the building
- Document, inform, and report all incidents and daily activities that occur during the shift
- Answer the main facility telephone, take messages, and/or direct callers as appropriate
- Facilitate Medication Observation according to policy and procedure
- Support searches in the residence for contraband
- Enforce house rules, procedures, and protocols for clients
- Distribute sorted client mail as outlined in the procedure
- Perform regular security and wellness checks throughout the facility
- Assist in emergency disaster responses and emergency drills
- Respond to all incidents
- Assist other departments of the center to prevent disruption of operations
- Assist in the admissions and exits of clients as directed by the Program Director
- Assist with sanitization of program high-touch surfaces to maintain a healthy and safe program facility
- Other related duties as required
Requirements
- High School Diploma or equivalent (required)
- First Aid and CPR certification (within first fourteen days of employment – company provided)
- Tuberculosis clearance (within first seven days of employment – company provided)
- Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency
Skills
- Bilingual in Spanish (preferred)
- Proficiency with Microsoft programs
- Integrity to handle sensitive information in a confidential manner
- Excellent organizational skills and ability to multi-task with follow-through
- Culturally competent and able to work with a highly diverse population
- Knowledge of co-occurring disorders and trauma-informed environment
Education Level
- High School Diploma or equivalent
About the Company
- The Salvation Army has a religious purpose and status as a church.
- Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
Equal Opportunity
- Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.