Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Operations Officer (m/f/d) role.

Rezi rewrites your resume against International Civil Society Centre's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Operations Officer (m/f/d) posting at International Civil Society Centre — free, in seconds.

About the Role

Coordinate a range of operational processes including finance administration, IT, HR administration, governance support, and office operations to ensure the International Civil Society Centre runs smoothly. This varied role supports the team's effectiveness and contributes to improving workflows and event logistics.

Responsibilities

Coordinate day-to-day operational processes, maintain practical guidance and look for ways to improve how we work.
Administer IT systems, including Microsoft 365, and provide first-line support to colleagues in cooperation with external IT providers.
Maintain organisational records, documentation and equipment inventories, and support basic data-protection administration.
Manage the operations budget and support practical arrangements for events, travel and other organisational activities.
Provide IT support to online events when required.
Coordinate office services and supplies as needed.
Process invoices and payments and prepare records for bookkeeping.
Support accounts payable and receivable, including Stripe transactions, and reconcile banking and credit-card records.
Maintain accurate financial documentation and follow up on outstanding items.
Coordinate routine HR administration for a team of around ten employees, working with the Centre’s external HR service provider and supporting payroll preparation.
Maintain employee records and HR processes in Personio and help keep workflows organised and up to date.
Support recruitment, onboarding and offboarding, including job adverts, contracts and related documentation.
Coordinate staff surveys, training and development activities, team events and other employee-related arrangements.
Support staff wellbeing and the implementation of workplace health and safety measures.
Organise meetings of the Board of Trustees, shareholders and Board Chair, including preparation and follow-up.
Support shareholder administration and liaise with the Centre’s notary public when needed.
Maintain governance records and monitor the related budget.

Requirements

Practical experience in operations or operational administration.
Strong organisational skills, attention to detail and the ability to coordinate tasks, manage competing priorities and follow things through.
A hands-on, solution-oriented approach, with the ability to work independently while knowing when to ask for guidance.
Excellent communication skills and the ability to work collaboratively with colleagues and external service providers.
Confidence using digital tools and systems, and a willingness to learn new software and processes.
Fluent English and at least intermediate German (B1/B2 or equivalent).
The right to work in Germany.
Availability to attend in-person meetings in Berlin approximately once a month.

Skills

Operations administration
Finance administration
HR administration
Microsoft 365
Personio
Accounting systems
Expense-management systems
Digital payment platforms (DATEV Unternehmen Online and Stripe)
Organisational skills
Attention to detail
Task coordination
Priority management
Independent work
Problem-solving
Clear communication
Collaboration
Digital tool proficiency
Adaptability

Location

Remote-first in Germany
Availability to meet in Berlin approximately once a month

Work Type

75-100% FTE (30-40 hours per week)
Job-share arrangement possible
Remote-first

Experience Level

Open to candidates at different stages of their professional journey
Experience in operational roles

Salary/Compensations

Internal salary band V, from 30,000 EUR to 42,000 EUR annually for FTE, depending on experience

Benefits

Build broad, practical experience across operations, finance, HR and governance.
Deepen understanding of the international civil society sector.
Develop skills in a supportive, collaborative team.
Opportunity to be part of a small international and ambitious organisation.
Family-friendly and flexible home working arrangements.
Working from abroad for agreed periods of time.
Full salary compensation for up to 5 child sick days per child.
Flexible working hours around a core time (10 am – 3 pm).
30 days of annual vacation.
Financial support towards the Deutschlandticket or Urban Sports Club subscription.
Professional development opportunities.
Up to three days off per year for personal development.
5 days of standard educational leave provided by the law.
Regular team events on- and offline.

About the Company

The International Civil Society Centre is owned and supported by 16 international civil society organisations.
We bring these organisations together to share knowledge, strengthen collaboration, and tackle the significant challenges facing civil society today.
Through hosting events, facilitating joint learning, and analysing future trends, we help organisations explore new ideas, respond to emerging risks, and shape the future of civil society.
Together, we strive to ensure that civil society remains strong, connected, and capable of advancing justice and dignity for individuals and communities worldwide.

Equal Opportunity

We are committed to building a diverse, inclusive and authentic workplace.
We recruit without discrimination based on factors such as ethnic, national, or social origin, gender, disability, age, or sexual orientation.
We believe in creating a welcoming and inclusive environment that values and celebrates the unique perspectives and backgrounds of all individuals, contributing to a stronger and more vibrant organisation.