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About the Role
Produce and deliver subtitles for live programming across all Sky live channels. The department operates a 24 x 7 x 365 service. This is a part-time position focused on weekend coverage, with shifts worked between Friday and Sunday. This role is mainly home-based, with occasional attendance at our Osterley office when required. Previous live subtitling experience is essential for this role.
Responsibilities
- Accurately use respeaking techniques and understand Dragon Naturally Speaking voice recognition software to generate live subtitles for instant transmission of a standard to be compliant with Ofcom guidelines and Sky SLAs.
- Support AI-assisted subtitling workflows, including monitoring ASR services, maintaining topic models and utilising related operational tools.
- Repurpose live captions for repeat showings.
- Edit text retrieved from the newsroom computer systems into pre-prepared one or two-line subtitles.
- Communicate with the appropriate newsroom editor and/or technical staff to obtain relevant information.
- Exhibit the communication skills necessary to liaise with colleagues and newsroom contacts.
- Log and report all failures in transmission to the appropriate person or people and/or complete the Fault log and liaise effectively with the Technical Services department on site.
- Exhibit quick reactions and responses to transmission operational problems and escalate to line management/technical support.
Requirements
- Demonstrable working experience of live subtitling in a broadcast environment, with proficiency in respeaking techniques, speech recognition software and live subtitling systems (such as WinCaps Q-Live and Dragon NaturallySpeaking).
- An interest in, and in-depth knowledge of sport and current affairs.
- Willingness and ability to learn new technologies and workflows, including AI-assisted subtitling tools.
- Sufficient knowledge and the ability to use other software such as MS Word and Excel.
- Ability to adapt to different subtitling styles to meet changing needs of the business and, where necessary, to improve output.
- Familiarity with programme compliance issues.
- Excellent English grammar and spelling is essential for this position as well as attention to detail which is crucial in this role.
- Flexible with regards to working hours which will be between Friday to Sunday every week.
Skills
- Respeaking techniques
- Dragon Naturally Speaking voice recognition software
- AI-assisted subtitling workflows
- MS Word
- MS Excel
Location
- Osterley
- Chilworth
Work Type
- Part-time
- Home-based
- Homeworking
Experience Level
- Previous live subtitling experience is essential
Benefits
- Free access to NOW, for streaming all your favourite shows
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences
About the Company
- Europe’s leading entertainment brand.
- Content Technology & Innovation, we use the latest tech to create, process and distribute the best entertainment.
- We are a unique blend of talent covering both engineering and operations with more than 2500 people across Europe.
- We connect our customers to more of what they love all day, every day.
- You’ll be joining a proactive, forward-thinking, and collaborative team setting the standard for excellent innovation.
Equal Opportunity
- We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice.
- We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.
- At Sky we don’t just look at your CV. We’re more focused on who you are and your potential.
- We also know that everyone has a life outside work, so we're happy to discuss flexible working.
- And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.