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About the Role

OpenAI is seeking a contractor to manage ad operations for ChatGPT Ads in Japan, focusing on agency inquiries and issue resolution with US-based teams.

Responsibilities

Support agency inquiries regarding ad review appeals and re-review requests.
Investigate and clarify billing issues by coordinating with relevant teams.
Gather information on technical issues within Ads Manager and facilitate troubleshooting.
Coordinate with US-based teams to track progress, define next steps, and update agencies.
Monitor inquiries and ensure follow-through to resolution.

Requirements

Experience in campaign management, ad operations, or supporting advertising agencies.
Strong Japanese communication skills for explaining issues and next steps.
Detail-oriented with the ability to manage multiple inquiries and follow-ups.
Collaborative problem-solving skills across different teams.
Comfortable using AI tools for English communication with US-based teams for drafting, understanding, and verifying messages.

Skills

Campaign management
Ad operations
Advertising agency support
Japanese communication
English communication (with AI assistance)
Problem-solving
Attention to detail
Collaboration

Location

Tokyo, Japan

Work Type

Contractor
Hybrid

About the Company

OpenAI is a research and deployment company whose mission is to ensure that artificial general intelligence benefits all of humanity.