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About the Role
The General Manager I is pivotal in driving depot success by skillfully leading both individuals and team leaders at a specific depot location, serving upwards of 800 customers. The position requires effective leadership skills, a focus on continuous improvement, and the ability to achieve financial and operational goals.
Responsibilities
- Effectively manage team engagement and performance by monitoring KPIs such as retention rate, open positions, daily work schedules, and engagement scores.
- Foster a safety-first culture by implementing and enforcing safety policies, training, procedures, and regulations, in compliance with OSHA standards.
- Oversee fleet performance and maintenance to enhance productivity, ensuring drivers complete pre- and post-trip inspections and fostering relationships with maintenance providers.
- Ensure adherence to Department of Transportation (DOT) regulations, including hours of service and driver qualifications.
- Manage new installations: Oversee the installation of Oil Management system at customer sites to drive company growth and revenue generation.
- Ensure service excellence: Oversee the performance and functionality of RT equipment to meet customer needs.
- Manage oil distribution: Oversee the delivery of fresh cooking oil and collection of used cooking oil to maintain high service levels and support customer growth.
- Manage inventory accuracy: Ensure accurate inventory management at the depot level by overseeing material transactions.
- Ensure depot HACCP compliance: Oversee the implementation and adherence to HACCP standards to ensure food safety throughout the depot.
- Oversee and analyze all aspects of depot operating expenses to ensure alignment with budgetary goals and financial forecasts.
- Prepare, monitor, and report on Profit and Loss (P&L) statements regularly.
Requirements
- Operations experience required, 1+ year(s) strongly preferred
- Management experience required, 1+ year(s) strongly preferred
- Skilled in motivating others and building highly engaged and effective teams.
- Demonstrated ability to manage employee performance through coaching conversations, conflict resolution, and employee development.
- Managerial courage to address performance issues, tackle difficult conversations and lead with confidence.
- Demonstrated ability to manage customer service challenges to mutually beneficial outcomes
- Strong business acumen and proven track record in achieving financial and operational results.
- Excellent interpersonal communication skills with the ability to influence various levels of the organization.
- Self-awareness with an understanding of personal strengths and areas for growth; actively seeks improvement opportunities.
- Ability to thrive in a fast-paced, growth-oriented environment.
- Route-based service industry experience is strongly preferred
- Experience leading a distribution function is strongly preferred
Skills
- Leadership
- Team Engagement
- Safety Compliance
- DOT Regulations
- Fleet Performance Management
- Service Excellence
- Financial Management
- Operational Management
- Inventory Management
- HACCP Compliance
- Communication
- Coaching
- Conflict Resolution
- Business Acumen
Location
- 10 Hub Drive, Suite 104, Melville, NY 11747
Work Type
- Full-time
Experience Level
- 1+ year(s) operations experience preferred
- 1+ year(s) management experience preferred
Education Level
- Bachelor's degree in business or related field, strongly preferred
Salary/Compensations
- $110,000 - $125,000 per year
Benefits
- Professional development
- Competitive health care coverage
- Incentives
- Healthy work and life balance
About the Company
- Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry.
- Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel.
- With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year.
- We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.
- We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment.
- We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list.
- In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.
Equal Opportunity
- At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer.
- All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
- We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
- If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997.
- Restaurant Technologies is a Military & Veteran friendly company.