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About the Role
Join our team as a Program Monitor and help create a safe, supportive, and empowering environment for individuals within our group homes. We firmly believe that change is possible and attainable for all that we serve.
Responsibilities
- Perform general reception duties, including signing residents in and out, taking calls, greeting visitors, conducting telephone spot checks, and sorting/distributing mail.
- Conduct house rounds for life and safety checks, perform nightly bed checks, and execute bag, pat, and room searches.
- Monitor resident daily details and administer urine sample tests and alco-sensor tests per schedule, completing all required documentation.
- Serve as a pro-social role model to residents, supporting their behavior change and effectively conveying information.
- Respond to residents' concerns, needs, and complaints.
- Enter appropriate documentation in SecureManage.
- Attend required training and staff meetings.
- Perform other job-related projects and activities as requested or directed.
Requirements
- High school diploma or GED required.
- Prior experience in security is a plus.
- Prior experience working in residential or behavioral health settings is a plus.
- Strong interpersonal and communication skills.
- Ability to remain calm and compassionate in challenging situations.
- Prior experience with electronic documenting and report writing.
- Valid driver’s license and reliable transportation.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Skills
- Interpersonal skills
- Communication skills
- Electronic documenting
- Report writing
Location
- Buffalo, NY
Work Type
- Part-time
- 16 hours per week
- First Shift
- Sunday and Monday
Education Level
- Associate degree preferred
- Bachelor's degree preferred
Salary/Compensations
- $18/hr.
- $20/hr. with shift differential
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Paid holidays
- Life insurance
- Disability insurance
- Retirement plan with company match
- Tuition assistance
- Employee assistance program
- Training and professional development opportunities
- Voluntary benefit options
About the Company
- CRJ’s Reentry Services supports people leaving incarceration to make positive, sustainable life transitions.
- The Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care.