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About the Role
The Supportive Housing Program provides housing and onsite psychosocial, primary care supports and services for seniors who have been street involved or are experiencing mental health and/or addictions issues. This role supports the Manager with operational responsibilities, staff oversight, and program participant engagement.
Responsibilities
- Support the Manager with implementing operational responsibilities of programs, services, and initiatives.
- Provide daily oversight of program staff and support with orientation.
- Work directly with program participants to ensure they are meeting program expectations.
- Provide support to staff regarding program issues, team building, and crisis incidents.
- Support the effective utilization, training, and support of volunteers and students.
- Support the Manager with the planning and implementation of staff development.
- Support the promotion and awareness building of the programs and its services.
- Support in building and maintaining internal and external partnerships and collaborative activities.
- Support in the development of and implements program initiatives, such as food access, peer involvement, and social and recreational and life skills programming.
- Support staff with the development and execution of Coordinated Care Plans and Case Plans.
- Support in the development of common strategies to address tenancy and building issues.
- Support WoodGreen Housing and Building Services with property management.
- Support the Housing Unit with tenancy issues, including pest control, hoarding, arrears, inspections, notices and work orders.
- Support the Manager with the implementation of program/operational protocols.
- Support the Manager with the implementation of organizational policies and procedures.
- Support the Manager with the implementation of data tracking systems and reporting tools and completion of reports.
- Prepare statistical and program reports for the Manager as requested.
- Ensure that the equity objectives and community development policies of the organization are followed within the programs.
- Participate in regular supervisory sessions with the Manager.
- Engage in training and education to upgrade skills as directed.
- Carry out relevant tasks as directed by Manager and Director.
Requirements
- Bachelor’s degree in a related field.
- Minimum 3 years of experience implementing programs and working with homeless/vulnerably housed older adults and seniors.
- Minimum 3+ years of experience supervising staff, preferably in a unionized environment.
- Able to lift 40 lbs.
Skills
- Knowledge of RTA and occupancy agreements, and property management.
- Understanding of homelessness, poverty, mental health, substance use and harm reduction philosophy.
- Ability to develop effective services for individuals and communities facing these challenges.
- Exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.
- Ability to implement program initiatives and build partnerships, with an understanding of program development.
- Excellent interpersonal and communication skills.
- Ability to challenge organizations, staff and tenant communities in a positive and creative way.
- Knowledge of budgets and funding.
- Knowledge of group facilitation and policy development skills.
- Strong conflict resolution, negotiation, and crisis prevention/intervention skills.
- Excellent multi-tasking, time management, writing, and editing skills.
- Strong computer proficiency.
Location
- 185 Cummer Avenue, North York, ON
Work Type
- Contract
- Onsite
- Full-time
Experience Level
- 3+ years of experience implementing programs
- 3+ years of experience supervising staff
Education Level
- Bachelor’s degree
Salary/Compensations
- $65,000 - $75,000
About the Company
- WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.
- A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
- We are committed to building an inclusive and diverse workforce, representative of the communities we serve.
Equal Opportunity
- WoodGreen is an equal opportunity employer.
- We are committed to providing an inclusive and barrier-free selection process and work environment.
- If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required.
- Information received relating to accommodation will be addressed confidentially.