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About the Role
As Marketing Operations Manager of the Influencer Team, you will be accountable for delivering against the growth targets of the influencer marketing channel across multiple brands. You will lead a team of 8+ direct reports, focusing on efficient channel growth, compelling content, and team development. This role requires strong analytical skills and a solid understanding of growth metrics.
Responsibilities
- Hire, lead, and develop a large team to exceed targets.
- Allocate resources within the team to meet business demands, considering engagement and development.
- Fine-tune ways of working, focusing on campaign quality and speed of delivery.
- Ensure the team grows, maintains, and nurtures relationships with influencers.
- Understand growth objectives and brand vision, setting team targets, KPIs, and budgets with business unit leads.
- Own performance against targets for each brand, with a clear plan to recover ground where off track.
- Own the long-term testing roadmap, including experiments, results, idea generation, and prioritization.
- Share learnings from the channel with other channel leads across the business.
- Lead regular input and alignment sessions with the Head of Growth and other channel leads.
Requirements
- Experience managing people and helping team members reach their full potential.
- Experience leading and motivating a large team (ideally 6+ people) in a fast-paced, data-led business.
- Integrity and the ability to have uncomfortable conversations.
- Experience working in Growth or Influencer marketing, managing large budgets and delivering against revenue targets.
- Strong commercial acumen, with a solid understanding of key marketing drivers.
- Track record of setting up and fine-tuning processes.
- Experience implementing tests and learning from results.
- A team player who is happy to support all areas of the business.
- An appreciation of the creative side of marketing.
- An interest in healthcare, wellness, and skincare.
Skills
- People management
- Process and planning
- Analytical skills
- Growth metrics understanding
- Influencer marketing
- Budget management
- Commercial acumen
- Process implementation
- Test implementation
Location
- Paddington HQ
- Remote
Work Type
- Hybrid working
- Full-time
Experience Level
- Experienced people manager
- Experience leading large teams (ideally 6+ people)
Salary/Compensations
- Competitive salary
Benefits
- 25 Days Holiday (+ all the usual Bank Holidays)
- Free Breakfast & Lunch, plus drinks and snacks
- Hybrid working
- Equity (generous share award package)
- Healthcare cash plan
- Cycle to work scheme
- $500 annual development budget
- Workplace nursery benefit
- Culture club (weekly celebrations)
- Highly discounted Skin + Me products
- Generous employee referral scheme
- Dog-friendly office
About the Company
- In 2018, Skin + Me was created to simplify skincare by combining dermatology expertise, pharmacy, and technology.
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- Me is the company behind Skin + Me, Hair + Me, and Renew + Me, building a category where clinical expertise, smart technology, and personalization are standard.
- Every brand built starts with a real problem and is rooted in science.
- The company is re-engineering personal care for more people, in more ways.