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About the Role
NG Bailey Facilities Services is seeking a General Maintenance Operative for a prestigious contract covering a high-quality office building in Tower Bridge. This role involves first-line general maintenance and M&E contractor support, contributing to an exceptional workplace environment. The ideal candidate will be proactive, notice what needs attention, and act on it, engaging confidently with clients and guests.
Responsibilities
- Complete planned preventative maintenance (PPM), compliance checks, and reactive tasks within competence and agreed service levels.
- Carry out routine M&E activities, including emergency lighting checks, plant room inspections, and low-level maintenance.
- Conduct daily floor walks and resolve minor fabric and space issues (e.g., lamp replacement, window/door repairs, blocked sinks, heating checks).
- Support client-facing room/suite set-ups according to business and event team criteria.
- Complete water hygiene and water treatment tasks in accordance with the applicable Approved Code of Practice (ACOP).
- Undertake minor project works, building fabric repairs, and redecoration to maintain premises.
- Maintain plant, plant rooms, tools, and stock to a high standard, reporting defects and replenishment needs.
- Coordinate and monitor subcontractors, ensuring compliance with documentation, access permits, and site requirements.
- Support local building improvements, accommodation changes, and room set-ups for meetings, events, and conferences.
- Use Concept (MRI) and other reporting systems to accurately update tasks, records, and documentation.
Requirements
- Relevant experience in general or building maintenance, ideally within a commercial environment (ideally but not essential).
- Ability to complete scheduled PPM and routine tasks independently, using sound judgment and escalating issues appropriately.
- Practical awareness of building services and controls, such as building management and lighting control systems.
- Good health and safety awareness, including a basic understanding of fire safety and workplace safety requirements.
- Strong communication, customer service, and interpersonal skills, with a professional approach at all levels.
- Good attention to detail, organisation, and prioritisation, with the ability to meet deadlines and work under pressure.
- Confident computer skills, including Microsoft Word and Excel, and the ability to learn new systems and processes.
- A proactive, self-motivated, and flexible approach, including willingness to work outside normal office hours when required.
- A genuine interest in developing your skills and progressing your career within Facilities Services.
Skills
- General maintenance
- M&E contractor support
- Planned preventative maintenance (PPM)
- Reactive maintenance
- Building fabric repairs
- Water hygiene
- Water treatment
- Subcontractor coordination
- Concept (MRI) reporting
- Microsoft Word
- Microsoft Excel
Location
- London - SE1
Work Type
- Full Time
- Onsite
Experience Level
- Depending on experience
Salary/Compensations
- Up to £38,000
Benefits
- Overtime Opportunities
- Flexible Benefits
- 25 days' holiday plus public holidays
- Pension with a leading provider and employer contribution
- Sick pay
- Personal Wellbeing and Volunteer Days
- Private Medical Insurance
- Free 24/7, 365 Employee Assistance Programme (including mental health support, counselling, legal advice)
- Flexible benefits (Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax-Free Bikes)
- Personal development, training, and career progression opportunities
About the Company
- NG Bailey Facilities Services is part of one of the leading independent engineering and services businesses in the UK, founded in 1921.
- The company has a turnover of £500m and 3000 employees.
- They are proud of their history of developing great people through investment in training.
- They work across various sectors within the building and infrastructure industry.
- Their approach is innovative, responsible, and forward-thinking, enabling them to work on groundbreaking projects using the latest tools and technologies.
- Progression is valued, with clearly defined development paths, regular reviews, training, and ongoing support.
Equal Opportunity
- As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect.
- If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.